Product Designer - HashiCorp Security Products

Vault is Hashi Corp’s multi‑cloud security platform that serves some of the world's largest finance, healthcare, and technology companies. Its core use cases include Secrets Lifecycle Management, Encryption, and Access/Identity Management.

The Vault product design team is passionate about helping our customers reduce the risk of data exposure and security breaches. We design and build workflows that enable platform teams and their customers—typically developers—to adopt and improve strong security practices.

We collaborate tightly with designers, engineers, and product managers across our globally distributed team to act on high‑priority roadmap initiatives. Our goal is to solve client problems today while re‑imagining the future of cyber security, with the user at the heart of everything.

Vault is a complex product customers rely on to secure their most critical systems and workloads. If you love solving interesting, novel problems, this is a role you’ll enjoy. You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high‑quality designs.

As part of a distributed, hybrid team, you’ll create seamless experiences by delivering research plans, user flows, mockups, and prototypes to help communicate design directions to the team.

• Be a passionate designer who thrives in uncertainty and ambiguity.
• Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
• Own the end‑to‑end design process, develop a domain understanding of our products and the JTBDs for our users.
• Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.
• Partner with engineers on feasibility, responsiveness, and details of components.
• Work iteratively in a dynamic environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.

Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of Hashi Corp customers and community.

Leverage IBM and Hashi Corp’s Design Systems and help elevate our design quality.

Master's Degree

• You have experience designing for complex technical experiences, especially for enterprise IT and security products.
• You enjoy working collaboratively with a distributed remote team.
• You value feedback, and seek ways to learn and grow as a designer.
• You are a problem solver, take ownership of your work, and focus on delivering impact.
• You are comfortable working across a distributed, global team.
• You have familiarity or are willing to learn the key workflows involved in Hashi Corp products (Terraform, Packer, Vagrant, Waypoint, Nomad, Vault, Boundary, Consul).

• Identity & Access Management (IAM):
  Deep understanding of identity‑based security, including authentication protocols (OIDC, SAML, LDAP) and authorization patterns (RBAC, ABAC).
• Secrets Management:
  Familiarity with the lifecycle of secrets, including rotation, dynamic secrets, and encryption‑as‑a‑service.
• Security Personas:
  Experience designing for “Sec Ops” and “Platform Engineer” personas, balancing friction‑less developer experience with rigorous security compliance.

• Systems Thinking:
  Ability to design scalable frameworks and patterns that work across a multi‑product ecosystem, ensuring Vault integrates seamlessly with Boundary and Consul.
• Product Strategy:
  Proven track record of influencing product roadmaps by translating complex technical constraints into strategic user experience opportunities.
• Anticipatory Design:
  Experience mapping high‑complexity user journeys to identify “edge cases” before they reach engineering, particularly in high‑stakes security environments.
• Data‑Informed Iteration:
  Skill in using both qualitative research and quantitative telemetry to justify design decisions and measure the success of released features.

• Technical Literacy:
  Comfort engaging in deep technical discussions with engineers regarding API structures, CLI patterns, and system architecture.
• Visual & Interaction Excellence: A high bar for visual craft and precision, utilizing and contributing back to enterprise‑grade design systems (like Hashi Corp’s Helios).

Cross‑functional Facilitation:
Experience leading design workshops (e.g., journey mapping, service blueprints) that align stakeholders across Engineering, Product, and Sales.