Technical Project Manager III - Content Manager

Job Description

Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.

As a Technical Project Manager III in Commercial & Investment Bank – Payments Technology team, you will produce engaging, original, and on‑brand material across digital platforms (social media, websites, video, blogs) to increase brand awareness and audience engagement. Key duties include researching trends, scripting, and writing copy to drive traffic, with a strong focus on analyzing performance metrics and optimizing content.

Your strong communication abilities will enable you to effectively collaborate with cross‑functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high‑impact projects that shape the future of the firm.

• Generate daily, high‑quality, and engaging content (written, video, image) tailored for platforms like Linked In.
• Brainstorm and execute innovative content ideas, staying updated on trends to ensure content resonates with the target audience.
• Actively manage social media channels, including community interaction, posting, and monitoring engagement.
• Work with cross‑functional teams, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals.
• Jira/Confluence knowledge is a plus to report metrics and build roadmaps.
• Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project outcomes.
• Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle.

• 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast‑paced environment.
• Exceptional communication, storytelling, and creativity.
• Proven work experience as a content creator or in a similar role.
• Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve.
• Technical fluency, with familiarity in current and relevant platforms, software tools, and technologies.
• Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes.

• Scrum master/Agility Lead experience.

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.…