Lead Account Solution Engineer - Public Sector

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Job Category:
Sales

Lead Account Solution Engineer - Public Sector. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work is changing and Salesforce is looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce s core values at the heart of it all. Agentforce is the future of AI, and you are the future of Salesforce.

As an Account Solution Engineer (also known as Pre-sales Consultant, Sales Consultant, Pre-Sales Engineer, Sales Engineer, or SE), you will be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers  experience. You ll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you ll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

The SE will act as a trusted advisor to our customers while aiding the customer s transformational journey.

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer s needs, and establish Salesforce s product as the best solution that solves unique challenges.
• Convey a deep understanding of the client s industry and technology as it pertains to Salesforce s solutions.
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Attain quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

• 5+ years combined experience working with Salesforce and/or other CRM solutions
• 3+ years of solution engineering, consultancy, delivery, or customer success for an enterprise software solution organization
• 2+ years working with Public Sector agencies
• Salesforce, or other, certifications related to Artificial Intelligence, specifically generative AI and LLM concepts
• Proven oral, written, presentation, and interpersonal communication and relationship skills
• Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers
• Proven time management skills in a dynamic team environment
• Ability to work individually and as part of a team to tackle problems in dynamic, energizing environments
• Inquisitive, practical, and passionate about technology and sharing knowledge
• Loves to be the first to know something and to understand why and how things happen
• Good at searching out information, experimenting, and tackling puzzles
• Good at explaining ideas and finding ways to keep people s attention
• Willing and able to travel occasionally
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience)
• Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud, Platform App Builder) and consulting experience are strongly recommended

When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what s…