Principal Software Engineer; Gradient AI

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Dive in and do the best work of your career rney alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

• Drive the design and operation of Gradient AI platform, focusing on delivering a simple and innovative agent development experience with best of breed scale, performance, and predictability.
• Drive architectural vision, technical excellence, and innovation across both backend systems and customer-facing interactions.

• Architect and Build
  • Design and evolve the architecture for our agent development experience including code integration, evaluations, observability, tools, and cross‑agent interactions.
  • Drive initiatives to deliver an architecture optimized for scalability, reliability, low‑latency, and cost efficiency.
  • Manage and evolve our benchmarking system to continuously raise the bar on our experience.
  • Roll out new services by taking on a hands‑on lead role as required to ensure timely delivery.
• Technical Leadership
  • Establish and enforce technical standards, coding practices, tooling, and infrastructure guidelines across the AI/ML engineering teams.
  • Establish best practices for design, testing, deployments, instrumentation, and performance tuning.
  • Mentor other senior engineers, shaping the team’s culture of architectural rigor and operational excellence.
• Cross‑functional Collaboration
  • Work with product managers, stakeholders, and business leaders to translate strategic objectives into scalable technical roadmaps.
  • Guide customer‑facing teams (e.g., consultants, support, sales engineers) to shape AI modernization initiatives via agents.
• Reliability, Performance & Scaling
  • Lead Operations Excellence for our Agent development platform, establish mechanisms and processes that scale to the engineering organization while raising the bar.
  • Oversee availability, performance tuning, failover strategies, capacity planning, and disaster recovery.
  • Drive AI‑driven automation (e.g., IaC, CI/CD pipelines, deployments, monitoring) to optimize operations.
• Innovation & Future Road mapping
  • Drive development of internal tooling leveraging agents across the company, contributing towards increased efficiency and quality across all aspects of engineering.
  • Serve as subject matter expert on new agent development paradigms and lead implementation of mechanisms to productize them.

• Domain Expertise:
  Hands‑on experience designing and operating production‑grade AI/ML platforms using the latest GenAI and Agent‑development technologies.
• Technical
  
  Experience:
  
  10+ years in designing and building applications on the cloud with 5+ years experience in AI/ML platforms.
• Leadership &
  
  Collaboration:
  
  Prior experience as a technical visionary in large‑scale, mission‑critical projects; ability to align technology strategy with business impact.
• Operational excellence:
  Expertise in driving operational excellence via automation and best practices.
• Communication & Mentoring:
  Strong written and verbal communication skills with a track record of mentoring senior and junior engineers; translating complex concepts across engineering and business teams.

• $227,040 - $283,800
• This is a remote role

• We innovate with purpose. You’ll be a part of a cutting‑edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
• We prioritize career development. At DO, you’ll do the best work of your career. You will…