Test Manager, Engineering; Austin, TX

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Location: Austin, TX, US

Job Title: Manager, Software Engineering 1

Functional Area: Engineering (ENG)

Career Stream: Design - Software Engineering

Role: Manager (MG1)

Job Code: MG1-ENG-DSE

Job Band: 09

Direct/Indirect Indicator: Indirect

We are seeking an experienced Test Manager, Engineering to lead a team of QA engineers responsible for testing our next-generation AI datacenter products. This role involves overseeing the entire testing lifecycle, from planning and execution to reporting and defect management. The ideal candidate will have a strong background in hardware and software testing, a deep understanding of AI/ML workflows, and a proven track record of managing and mentoring high-performing teams.

You'll be the bridge between technical teams and product managers, ensuring the quality and reliability of our cutting-edge AI hardware solutions.

• Deep understanding of various software development life cycles and associated quality assurance methodologies (e.g., Agile, Scrum, Kanban, Waterfall).
• Comprehensive knowledge of testing principles for both physical hardware and embedded software, including unit, integration, system, performance, and stress testing.
• Understanding of datacenter environments, including server hardware, networking, storage technologies, and power/cooling considerations.
• In-depth knowledge of test automation frameworks, CI/CD pipelines, and scripting languages like Python or Bash.
• Expertise in using defect tracking systems (e.g., Jira, Bugzilla) and project management tools to manage test cases, track progress, and report on quality metrics.
• The ability to effectively lead, mentor, and motivate a team of test engineers, fostering a culture of continuous improvement and professional growth.
• Skilled in developing and executing test strategies and plans that align with product development milestones and business objectives.
• Strong analytical skills to diagnose complex hardware and software issues, perform root cause analysis, and work with engineering teams to find solutions.
• Exceptional verbal and written communication skills to articulate test results, risks, and technical concepts to both technical and non-technical stakeholders.
• Capacity to build and maintain strong relationships with product managers, developers, and senior leadership, ensuring alignment on quality goals.
• Practical scripting skills to review and contribute to test automation frameworks, ensuring test coverage and efficiency.
• The ability to make sound, data-driven decisions under pressure, particularly when balancing quality, time, and resources.
• Empathy and emotional intelligence to manage one's own emotions and the emotions of others, crucial for effective team management.
• Strong collaborative spirit, working effectively with cross-functional teams to ensure product quality from the earliest stages of development.
• Accountability for the overall quality of the product and ownership of the team's successes and failures.

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, Network Engineering, or a related technical field.
• 5+ years of experience in Networking/Server/Storage quality assurance role.
• 3+ years of experience directly managing and mentoring a team of QA or test engineers.
• Proven track record of building and managing high-performing teams, including hiring, performance management, and career development.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with engineers, product managers, and senior leadership.
• Strong leadership qualities with a focus on empathy, psychological safety, and creating a positive team culture.
• Practical experience with test automation concepts and the ability to guide a team in its implementation.
• Solid understanding of the software and hardware development lifecycle, with a focus on quality assurance methodologies.
• Proficiency in at least one scripting language (e.g., Python, Bash) for test automation.
• Experience with Linux/Unix operating systems and command-line tools.
• Experience with defect tracking systems (e.g., Jira, Azure Dev Ops) and version control (e.g., Git).

• Experience with orchestration platforms.
• Experience with ESXi.
• Familiarity with cloud networking concepts (AWS, Azure, GCP).
• Knowledge of network security principles and testing.
• Relevant industry certifications (e.g. CCNP Data Center, Linux Foundation Certified Engineer, Mellanox certifications).

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender…