More jobs:
Major Incident Management Specialist; VA IT, ServiceNow
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-11
Listing for:
Kentro Estelle iLab
Full Time
position Listed on 2026-02-11
Job specializations:
-
IT/Tech
IT Support, Systems Analyst
Job Description & How to Apply Below
A technology solutions provider is seeking Major Incident Management (MIM) Support Specialists in Austin, TX. In this role, you will provide technical support for the Department of Veterans Affairs, especially during high-priority incidents. Responsibilities include enhancing MIM support, collaborating with various teams, and improving incident resolution processes. Ideal candidates need relevant degrees, 5+ years in Service Now, strong problem-solving skills, and the ability to work various shifts.
This position requires both technical expertise and effective communication skills.
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