Localization Project Manager

Overview

The Services UI Localization team delivers high-quality features to customers worldwide across Apple Media Products (App Store, Music, Video, Books, Podcasts, Fitness+, News), iCloud, Maps, Enterprise and Education, and Identity Management Services. Our fast-paced schedule and extensive scope provide self-motivated individuals with opportunities to work on highly visible projects delivering outstanding user experiences across all platforms and markets.

As a Wallet, Payment, Commerce UI Localization LPM, you will orchestrate localization projects across iOS, macOS, tvOS, watch

OS, and Web in 50+ languages. You'll balance traditional execution with a "Search and Direct" approach—designing scalable, autonomous workflows while driving strategic direction, problem recognition, and cross-functional alignment. Success requires exceptional communication, emotional intelligence, and comfort with constant change and innovation.

• Strategic Orchestration:
  Design and direct scalable workflows operating 24/7 across global teams, integrating CAT tools, MT/ML engines, and QA automation.
• Identify opportunities for automation and process innovation; define success metrics aligned with product/business goals.
• Independently recognize & evaluate complex problems before they're articulated; translate business needs into actionable localization strategies.
• Oversee global operations through dashboards and strategic intervention rather than micromanagement.

• Present strategic vision to leadership with clarity and confidence.
• Adapts quickly to changing environment by understanding interpersonal and group dynamics; influence across Engineering, Design, Product, Marketing, Legal, and QA.
• Lead project kick-offs and cross-functional meetings across time zones.
• Serve as primary escalation point; proactively track issues and manage risk.

• Create detailed localization requirement documents for engineering teams.
• Develop in-context quality strategies with Localization QA.
• Maintain branding guidelines, glossaries, and reference materials.
• Ensure adherence to security and confidentiality requirements.
• Apply Localization best practices and critical assessments to identify internationalization opportunities.
• Drives scalable solutions improving product reliability, or international user experience.

• Take ownership of complex, ambiguous problems with minimal guidance.
• Communicate with impact, build trust and drive consensus across diverse teams.
• Thrive in ambiguity and change; embrace innovation and champion adoption of new tools and processes.
• Exercise independent judgment to determine methods and procedures for new work products and projects involving cross-functional disciplines.

• 5+ years of project management experience with a track record of managing ambiguity and driving innovation.
• Exceptional presentation, verbal, and written communication skills with ability to influence cross-functional partners and present strategic vision to leadership.
• Technical understanding of software development cycles and internationalization standards.
• Hands-on experience with localization tools, and bug tracking systems.
• Demonstrated comfort with rapid change, iteration, and process experimentation.
• Bachelor's degree or equivalent experience.

• Strong ability to adapt communication style with different stakeholder audiences.
• PMP certification or equivalent; strong project management rigor.
• Software project management experience working in a fast-pace, short sprint cycles.
• Extensive Localization experience.
• Proven Experience in Agile methodology.
• Ability to reinterpret business challenges as scalable, technology-driven solutions.
• Familiarity with prompt engineering, automated validation, and autonomous workflow design.
• Process redesign expertise.
• Native-level proficiency in another language.
• Familiarity with programming languages (JavaScript, Python, Swift, Xcode) and AI workflow orchestration.

At Apple, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is…