Sales Engineer III

Overview

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit  to learn more.

• Own product demonstrations and deliver high-touch proof of concepts.
• Learn the technical tools the Sales Engineering team uses to test network environments.
• Complete a Sales Engineering Demo Certification.
• Partner with the Sales team throughout the entire sales process.
• Build technical relationships with prospects, deliver compelling product demonstrations, and run high-touch proof-of-concept sessions.
• Help businesses solve complex communication problems that affect everyone around the world.
• Provide pre-sales technical support for all Dialpad products and services and collaborate with Sales, Product, Engineering, Customer Success, Support, and management on customer accounts.

• Minimum 3 to 5 years of customer-facing experience as a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or similar roles.
• A technical curiosity and excitement about delivering a technology solution that makes work better.
• Experience with scripting languages such as JavaScript and Python.
• Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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