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Business Analyst
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-07
Listing for:
Technoyon India Pvt. Ltd.
Full Time
position Listed on 2026-02-07
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
Overview
The Senior Business Analyst will play a critical role in supporting the Business Automation and Social Services Applications (SSA) division. This role focuses on analyzing business needs, interpreting policies, and defining requirements for eligibility-system functionality (TIERS, SSP, EST, and related systems). You will act as a senior-level liaison between technical teams, business stakeholders, and external partners, ensuring system improvements align with business strategies and deliver measurable outcomes.
Responsibilities- Review, analyze, and evaluate business systems and user needs.
- Translate user/business requirements into detailed technical specifications.
- Collaborate with stakeholders to define functional requirements for SSA systems (TIERS, SSP, EST).
- Provide guidance on policy interpretation and its impact on system functionality.
- Develop business rules, requirements, and solution designs for system enhancements.
- Lead quality assurance efforts, including standards, best practices, and vendor performance monitoring.
- Conduct cost/benefit, ROI, and buy/build analyses for system solutions.
- Perform root cause analysis and create corrective action plans for IT systems.
- Review project deliverables (charters, design docs, test plans, risk assessments) and provide feedback.
- Mentor and provide consultation to SSA staff on business analysis and requirements.
- Prepare and present complex reports and communications to staff and executive leadership.
- Provide production support and technical assistance to users of SSA eligibility systems.
Skills & Qualifications
- 4+ years of experience mentoring and consulting SSA or similar staff.
- 4+ years analyzing and interpreting technical information, regulations, and policy.
- 4+ years of professional business writing, translating business needs into technical requirements.
- 4+ years of experience planning and coordinating group/individual activities.
- 4+ years diagnosing and resolving application/system problems.
- 4+ years developing technical designs for solutions.
- 4+ years preparing concise business requirements, specifications, and related documentation.
- Strong communication skills with the ability to work across diverse stakeholder groups.
- Associate
- Full-time
- Research, Analyst, and Information Technology
- IT Services and IT Consulting
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