Change Manager Security Clearance

Position: Change Manager with Security Clearance
Overview

JOB TITLE:

Change Manager CAYUSE COMPANY:
Cayuse Civil Services, LLC LOCATION Austin, TX - Hybrid (3 day remote | Mon & Fri Onsite) SALARY:
Based on experience and position level
** This position is posted for future opportunities. Please submit your application to be considered for similar upcoming roles
** Responsibilities The Work The Organizational Change Management (OCM) Analyst plays a critical role in ensuring the successful deployment, long-term sustainment, and continuous improvement of business applications and systems. This role will work collaboratively with cross-functional teams to schedule, plan, and execute releases; develop and oversee release plans; manage risks and issues; and support change strategies to ensure change readiness and sustainment.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. .

Key Responsibilities
* Schedule, plan, and execute application releases.
* Develop detailed release plans and oversee release milestones.
* Monitor interdependencies between releases and ensure timely resolution of risks and issues.
* Automate production release processes and refresh environments for testing purposes.
* Create and manage change tickets, reports, and status updates regarding release deployment.
* Schedule and coordinate infrastructure-related activities to support operational goals.
* Execute project-level change strategies, including measurement of change readiness and long-term sustainability.
* Assist in planning and designing business processes, providing recommendations for improvements and enhancements to support business activities.
* Anticipate and address organizational impacts related to training, communications, stakeholder buy-in, and behavioral change required for the successful implementation of software applications and systems.
* Manage and assess scope changes, reviewing them with key stakeholders such as Customer Directors/Managers or Program Managers, and documenting updates with product owners.
* Coordinate testing activities and develop communication strategies to promote team alignment and stakeholder engagement.
* Manage RFC documentation and ensure proper filing and tracking of necessary records.
* Monitor delinquent RFC submissions, obtain data from submitters, and track RFC completion status for reporting purposes.
* Report the status of each RFC to appropriate stakeholders , delivering transparent and accurate updates.
* Assist in creating basic test scenarios to verify that client requirements are incorporated into system design.
* Coordinate testing activities between business units and technical teams.
* Ensure compliance with Electronic Information Resources (EIR) Accessibility requirements and technical specifications throughout the project lifecycle (planning, design, development, and testing phases).
* Advocate for integrating EIR Accessibility requirements into all aspects of the project and ensure allocated resources are sufficient to implement accessibility standards.
* Other duties as assigned . Qualifications Qualifications - Here's What You Need The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client's requirements may be identified and requested upon award of the task order.

Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.
* Level 1:
Overall experience of 2 to 5 years of experience in IT operations with solid Change Management knowledge. At least 2 years of experience in change management background, based on ITIL principles and practices. In addition, good knowledge on other ITSM processes. Proven service management background based on ITIL principles and practices. Prosci or Change Management Advance Practitioner (CMAP) credential (preferred).

* Level 2:
Overall experience of 4 to 7 years of experience in IT operations with solid Change Management knowledge. At least 3 years' experience in change management background, based on ITIL principles and practices. In addition, good knowledge on other ITSM processes . Minimum 3 years of experience maintaining rigorous check points while constantly and consistently ensuring projects stay on time, within budget and meets quality standards.

Coordinates testing and communication strategies. Proven service management background based on ITIL principles and practices. Prosci or Change Management Advance Practitioner (CMAP) credential (preferred)"
* Level 3 : 7 or more years of experience in IT operations with solid…