Content Management​/Content Author

Associate Vice President - (North America)

Location:
Austin, TX/Sunnyvale, CA (Onsite)

The Content Development team works on developing and enhancing features of the customer journey for all of customers. In this role, you will work alongside many talented individuals who design, engineer, validate, and ship these great e-commerce features. Your role will be to set up and manage multiple types of data that are key to these new features.

A successful Content Developer must have excellent written and verbal communication skills, attention to detail, and the ability to work with minimal supervision.

• 2 or more years’ experience with CMS tools such as Word Press, Joomla, Drupal, or AEM
• 2 or more years’ experience with Catalog Management tools such as File Maker, SAP CRM, or Salsify
• 2 or more years’ experience with global e-commerce shopping experience development and execution
• Experience with a repository such as SVN or git
• Demonstrated experience working with minimal supervision on large, cross‑functional projects
• Strong decision making and prioritization skills; have experience executing complex production schedules with dependencies and competing priorities
• Ability to establish rapport, credibility and influence across a large, matrixed organization
• Comfortable upholding organizational values and best practices, while balancing competing time‑to‑market pressures and maintaining business relationships
• Possess a passion for effective communication, both written and verbal, with technical and non‑technical cross‑functional teams
• Able to anticipate, troubleshoot, and resolve problems on the fly
• Strong technical background, and an ability to collaborate effectively with engineers
• Passion for delivering an excellent user experience for both business‑users and customers
• Comfortable working in a rapidly changing environment where ambiguity and short turnaround schedules are the norm
• High degree of ownership and accountability

• Set up content, products, and media assets in the Online Store Publishing tools to support engineering projects and testing
• Track, package, and deploy all project content to production in accordance with complex release plans
• Work proactively to achieve a bug‑free environment and conflicts across a multi‑project & platform portfolio
• Coordinate with offshore and onshore resources to ensure tasks are completed efficiently and to organizational standards
• Produce detailed documentation of feature setup
• Gather and report metrics on release deliverables

Mid‑Senior level

Full‑time

Writing/Editing

IT Services and IT Consulting