VP, Head of Analytics, Data Science & Pricing

VP, Head of Analytics, Data Science & Pricing

Join to apply for the VP, Head of Analytics, Data Science & Pricing role at Upwork
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Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace and Lifted, providing solutions to source, contract, manage, and pay talent across the contingent workforce. Upwork enables businesses of all sizes to scale, innovate, and transform their work forces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions. Learn more about the Upwork Marketplace at  and follow on Linked In, Facebook, Instagram, Tik Tok, and X; and learn more about Lifted at  and follow on Linked In.

Responsibilities

• Define and execute an enterprise-wide analytics, insights, and pricing strategy aligned with Upwork’s mission, financial goals, and AI roadmap.
• Lead a central analytics organization that delivers applied insights across Product, Marketing, and AI.
• Elevate modeling and quantitative capabilities to drive predictive, causal, and economic insights.
• Strengthen and scale the pricing function through optimization, automation, and experimentation.
• Partner with Data Engineering and AI teams to modernize infrastructure, automate reporting, and democratize analytics.
• Oversee marketplace and customer analytics to understand trends in Human+AI collaboration and workforce transformation.
• Drive integration of new technologies and analytical methods to expand self-service capabilities and accelerate decision-making.
• Lead a team of economists to evolve marketplace models, pricing elasticity frameworks, and monetization strategies.
• Translate complex analytics into clear, actionable narratives for executives and external audiences.
• Foster a culture of curiosity, rigor, and insight-driven decision-making across the company.

What it takes to catch our eye

• Proven success leading large-scale analytics, insights, data science, or pricing functions in a technology or marketplace organization.
• Deep understanding of applied economics, pricing, and marketplace dynamics, with a record of turning insights into measurable business outcomes.
• Demonstrated ability to connect analytics, research, and AI to strategy, influencing decisions that drive growth and customer impact.
• Expertise in experimental design, econometrics, and research methodologies for pricing, product, and customer optimization.
• Experience building and leading diverse, high-performing teams across analytics, insights, and research disciplines.
• Exceptional communication and storytelling skills—able to turn complex data and insights into clear, strategic narratives for senior leaders.

Come change how the world works.

At Upwork, you’ll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. Upwork has a physical office in Palo Alto and hires full-time employees in many U.S. states.

Our culture is built on trust, risk-taking, customer focus, and excellence, in service of creating economic opportunities so people have better lives. We embrace authenticity and inclusion, supporting growth through development programs, mentorship, and belonging communities.

We offer benefits including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values and the employee experience.

Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork.

Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other protected characteristics under applicable law.

Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.