System Administrator

Overview

Watkins Insurance Group:
Austin, TX | Privately Owned | Voted a Top Workplace 14+ Years in a Row.

POSITION SUMMARY:

Watkins believes technology should empower people. We protect people, support businesses, and create space for our team to do their best work. We are hiring a Systems Administrator I to join our IT department and help us keep our systems secure, reliable, and ready for the work our teams do every day.

In this role, you support the agency's technology environment so employees can stay productive and clients receive the service we're known for. You'll work closely with staff, vendors, and the IT Manager to solve problems, maintain systems, and make technology easier for the people we serve.

• Keep people working: Resolve issues quickly so employees stay productive with minimal downtime.
• Safeguard our systems: Maintain Microsoft 365 and Windows systems to keep them secure, stable, and running smoothly.
• Equip the team: Configure and deploy workstations and hardware so employees have the tools they need on day one.
• Protect access: Manage user accounts and permissions to support secure onboarding, transitions, and daily operations.
• Stay ahead of disruption: Monitor system performance and security, escalating risks early to prevent outages or data exposure.

Required

• Associate degree in computer science, information technology, or equivalent experience
• 3 years of experience in system administration or IT support
• Proficiency with Windows OS, Microsoft 365, and network infrastructure
• Experience installing, configuring, and troubleshooting hardware and software
• Ability to work onsite with reliable transportation between work locations

Preferred

• Applied Epic or Ninja One software experience
• Familiarity with scripting or automation tools (such as Power Shell)
• CompTIA or Microsoft certifications

• Elevate how teams operate and shape reliable experiences as the steady hand behind the scenes.
• Competitive pay and benefits effective the first of the month following hire
• A supportive environment where your expertise makes a real impact
• Growth opportunities and professional development in a company that values people and innovation
• Tools and training that help you grow and stay current with evolving technology
• A workplace that values clarity, service, and doing what's right

Watkins Insurance Group is Central Texas's largest independently owned insurance agency. Since 1949, we have helped protect people, property, and purpose with clarity, advocacy, and local expertise. With more than 160 professionals across Texas, we deliver the strength of national carrier relationships and the service of a trusted local partner.

Apply today if this feels like the right fit and join a team where technology and purpose connect. Our team reviews applications weekly.