Desktop Engineer; VDI

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you.

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards
• 2021 Most Innovative Companies - presented by Fast Company
• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

Apex Fintech Solutions is seeking a Desktop Engineer with expertise in Virtual Desktop Infrastructure (VDI) to support end-user computing in a large-scale financial services environment. The ideal candidate will have experience with AWS-based VDI solutions and financial trading workflows.

• Oversee and manage the VDI environment (Amazon Work Spaces, AWS End User Computing)
• Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and market data systems
• Timely and accurate oversight for system updates, performance tuning, and incident management
• Manage and maintain observability and reliability solutions for 24x7 monitoring and insights to system and user health data
• Provide tools, knowledge and access to IT Service and Support teams responsible for end user experience and issue resolution
• Optimize VDI performance for latency-sensitive applications

• Bachelor's degree in a technical field (or equivalent work experience) required
• 3+ years of experience with desktop infrastructure
• Strong VDI implementation knowledge, including Amazon Work Spaces and AWS End User Computing solutions
• Familiarity with financial trading platform access and performance optimization (order management systems, market data feeds, trading terminals)
• Understanding of financial protocols (FIX, market data feeds, settlement systems)
• Experience supporting regulated environments (e.g., FINRA, SEC compliance, FEDRamp, NIST, SOC)
• Financial services background a plus

• Strong critical thinking and problem solving skills
• Demonstrated ability to manage multiple priorities and deadlines
• Adaptable to changing priorities, tasks, and work schedules to meet customer service standards
• Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes
• Understanding of low-latency requirements for trading applications

• AWS certifications (Solutions Architect, Sys Ops Administrator)
• Experience with financial trading platforms (Bloomberg Terminal, Fact Set, Refinitiv Eikon)
• Familiarity with compliance and regulatory requirements in financial services
• Experience with DLP (Data Loss Prevention) and endpoint security in regulated environments

• This job operates in a hybrid, office environment 3 days per week.

#IT #associate #full-time #LI-SD1 #APEX

• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement…