Systems Engineer, Client Engineering

Our team owns the Client Management Systems, Application infrastructure, and Collaboration tools globally for Amazon. We build complex multi-platform solutions that help our customers get more done whilst improving their user experience.

We are looking for Systems Engineer with a macOS-focused infrastructure and development background. We are using AWS products to evolve traditional enterprise tools and services at a large scale. If you are passionate about AWS and have experience automating large-scale macOS infrastructure deployments, keep reading.

In this role, you and your team will directly influence the macOS end-point management  will use native AWS services, external 3rd party services and Dev Ops patterns to manage a growing fleet of macOS client devices. We are looking for a motivated team member to deliver results to our customers. This is a hands‑on position where your daily activities will range from new system development to supporting the customers that depend on your services.

You will use AWS products and Dev Ops patterns to build the next generation of macOS-based management tools.

• Contribute to automation efforts for a team advancing a service ownership culture with a primary focus on the macOS clients
• Embrace the AWS ecosystem and drive innovation on top of it
• Instill a culture that drives Dev Ops, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team
• Translation of complex functional and technical requirements into detailed architecture and design
• Working with others on the engineering team to participate in day-to-day development activities, contributing to architecture decisions, participating in designs, design reviews, and implementation.
• Build services that can scale across hundred of thousands clients used by Amazonians worldwide
• Deliver quality features on‑time and on‑budget and execution against project plans and delivery commitments.
• Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.

A day in the life Review change requests and prioritize OS configuration tasks. Attend team meetings to discuss ongoing projects and challenges. Test new configurations in sandbox environments, documenting issues and collaborating with the security team. Prepare and execute deployment plans, starting with non‑critical systems. Monitor deployments, troubleshoot issues, and make necessary adjustments. Respond to urgent configuration problems as they arise.

Stay updated on OS patches and maintain accurate documentation. Prepare reports on deployment progress and plan future rollouts. Balance proactive improvements with reactive problem‑solving to ensure optimal system performance. Continuously update knowledge and skills to keep pace with evolving OS technologies.

• 4+ years of site reliability engineering (SRE), systems engineering, systems administration, Dev Ops, security administration, or network administration experience
• Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
• Experience in site reliability engineering (SRE), systems engineering, systems administration, Dev Ops, security administration, or network administration
• Experience in systems engineering
• Experience in any of the following:
  Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent
• 5+ years of engineering work managing large-scale services experience

• Knowledge of TCP/IP and networking protocols such as HTTP and DNS
• Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
• Experience working in 24/7 production environment
• Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
• 7+ Years macOS administration at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally…