Solutions Consultant, Technical Pre-Sales

Solutions Consultant, Technical Pre‑Sales

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Location:

Austin, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Austin, Hybrid

Thales is looking for a Technical Pre‑Sales Solutions Consultant who will be the technical interface of the solutions area team within the Identity & Biometric Solutions business line and will address customer’s needs in order to offer the most appropriate technical solutions, in coordination with the Sales team for the IBS business unit portfolio of solutions.

Must have U.S. Citizenship in order to obtain the post-hire Criminal Justice Information Services (CJIS) Clearance from the Federal Bureau of Investigation and must be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Justice.

• Understand the technical requirements of the project, RFP/RFQ (Request for Proposal/Quotation), and/or design the solution components
• Become an expert with Thales’s off-the-shelf solutions, standardized modules/components and use this know-how to determine the most suited architecture corresponding to the customers’ needs
• Define the solutions and analyze system architecture during the pre‑bid phase, taking into account the Thales product line components as well as the customers’ needs
• Be the customer’s technical interface in cooperation with the local sales teams
• Lead Proof‑Of‑Concept solutions and demos within different areas, in accordance with the Business Line and areas strategy
• Contribute to the development of technical business for new solutions or services (based on the field feedback)
• During the bid process, lead the technical answer for the proposed solutions

During the pre‑bid phase, lead technical consulting and support to define the solution:

• Provide technical solutions presentations to partners and/or customers
• Ensure the technical training and/or the organization of workshops
• Contribute to architecture proposals
• Write specifications and proposals
• Coordinate the demos
• Answer the customers’ technical questions
• Coordinate the Proof Of Concept
• Organize the customer/partners technical meetings
• Coordinate the technical partners and define their technical scope of work
• Define the Project Cost as an input to the global P&L

During the bid process phase, coordinate the technical requirements for bid answering, set up the POC when needed and ensure the following activities:

• Provide technical answers to customers
• Coordinate the implementation of the Proof Of Concept as per customer requests
• Lead and write the bid technical answers
• Organize technical meetings for customers/partners
• Support Procurement during negotiation with suppliers

• Bachelor’s degree in Computer Science, Engineering or similar technical field
• 5+ years of relevant experience (e.g. Pre‑Sales in hardware/software/computing/cloud solutions, or as a software developer/architect)
• At least 3 years of prior experience with functional technical requirements (for example: high level software architecture, databases, hardware, cloud technologies) and sharing those requirements/technical solutions in presentations to partners and/or internal and external customers
• Previous Biometric industry/Digital Identity solutions experience
• Excellent Team player with proven ability to accomplish goals through collaboration within a global cross‑functional matrix environment
• Ability to operate effectively and autonomously across multiple teams in situations of ambiguity leveraging problem solving skills and…