Solutions Architect, Commercial; Austin

About Us

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week.

As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including Jet Blue, Hub Spot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:

• Code-based data transformations unlock transparency, flexibility, and collaboration
• Analysts should adopt software engineering best practices to build trusted data products
• Core analytics infrastructure should be open source and user-controlled
• Analytic code—not just tools—should be shared and community-driven

dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe.

Austin, Texas

As a Solutions Architect (SA), your role is to help prospects understand the value that dbt Cloud can bring to their organization. You’ll lead technical discussions with prospective customers, uncover their data challenges, and demonstrate how dbt Cloud can meet their needs through live demos and technical workshops.

Internally, you’ll contribute to building and refining our processes and playbooks, while acting as the voice of the customer to ensure we continue developing products that solve real problems and delight our customers.

This role is based in Austin, with an expectation of being in the office two days per week.

• Spend the majority of your time on pre‑sales opportunities to understand customer use cases and identify the value dbt Cloud can bring to their organization
• Consult with potential customers to uncover their data challenges and highlight how dbt Cloud can alleviate pain points and support their goals
• Own the demonstration of technical and business impact by delivering tailored demos of dbt Cloud and providing expert guidance
• Collaborate closely with Account Executives, building strong, trust‑based relationships and offering strategic input throughout the deal process
• Maintain ongoing relationships with technical stakeholders within your accounts
• Partner with internal teams to improve how we work together, represent the voice of the customer in product discussions, and contribute to cross‑functional initiatives
• Participate in our knowledge‑sharing loop by helping improve team processes, refining assets, and enabling others through collaboration
• Create and deliver external‑facing content through live events, blog posts, recorded tutorials, or other educational resources

Pre‑Sales Opportunities - 70%
- Consult with potential customers to understand their data challenges and identify opportunities for dbt Cloud to alleviate their pain and help them achieve their goals
- Own the technical aspects of a sales opportunity, providing technical expertise and delivering demos of dbt Cloud tailored to the unique needs of potential customers
- Collaborate closely with your Account Executives, building strong trust‑based relationships and providing strategic input on deal processes

Post‑Sales Account Management - 20%
- Maintain ongoing relationships with technical contacts in your accounts
- Identify opportunities for expansion in larger accounts and flag risks in accounts that may churn or contract

Company Involvement - 10%
- Participate in the knowledge loop helping to improve our processes and assets and enabling others on the team
- Create and deliver external facing content through live events, blog posts, recorded tutorials, or other content
- Act as the voice of the customer to ensure that product and engineering receive customer feedback and prioritize product improvements that our customers will value

• 4+ years of experience as a data practitioner or…