Windows AI Self-host Technician

Job Description:
Requirement/Must Have:

• Strong hands-on experience with Windows OS.
• Debugging and issue troubleshooting experience.
• Experience creating and managing Windows OS images.
• Experience working in lab or device testing environments.

• Experience using DISM and WinPE for OS image creation and customization.
• Experience with scripting using Power Shell.
• Experience managing Windows drivers, BIOS, and firmware updates.
• Experience assembling and configuring laptops and desktop systems.

• Install and manage Windows OS images on selfhost devices.
• Retrieve and validate early Windows OS builds for testing.
• Integrate drivers, BIOS, firmware, and applications into custom OS images.
• Create and manipulate Windows images using DISM and WinPE.
• Manage Windows Driver Store and migrate required drivers.
• Generate basic Power Shell scripts for automation.
• Provision storage devices and manage disk configurations.
• Execute test plans including video, audio, network, USB, sleep, hibernate, and reboot testing.
• Perform ad hoc testing to reproduce and troubleshoot failures.
• Prepare devices for demonstrations with specialized hardware and software configurations.
• Troubleshoot devices across campus and support device replacement activities.
• Assemble hardware components and bring systems to operational state.
• Flash firmware and SPI components following documented procedures.

• Knowledge of AI technologies or AI-enabled Windows features.
• Experience with Microsoft ADK testing tools.
• Familiarity with firmware flashing tools.

• Windows OS internals.
• System imaging and deployment.
• Hardware troubleshooting.
• Debugging and failure analysis.
• Power Shell scripting.
• Device testing and validation.

• Bachelor’s degree in Engineering or related field preferred, or equivalent practical experience.