Engagement Manager, Professional Services, US SDT EM Services Practice
Listed on 2026-01-12
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IT/Tech
Cloud Computing, Systems Engineer, IT Project Manager, IT Consultant
Engagement Manager, Professional Services, US SDT EM Services Practice
Join to apply for the Engagement Manager, Professional Services, US SDT EM Services Practice role at Amazon Web Services (AWS)
DescriptionThe Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. You will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. By bridging business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes, you will apply AWS frameworks such as the Well‑Architected Framework and the Cloud Adoption Framework.
You will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions that consider performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional evaluation is required, manage technical risks, and maintain relevant AWS certifications. You will develop domain‑specific expertise and communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain.
Key Job Responsibilities- Lead and manage complex cloud migration and implementation projects.
- Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
- Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes.
- Distill customer needs into clear technical requirements and map them to business outcomes.
- Decompose complex technical problems into actionable, deliverable solutions.
- Contribute to technical documentation and define documentation standards.
- 3+ years of experience in cloud computing.
- Experience in project management of technical programs.
- 3+ years of experience with software development life cycle (SDLC);
Waterfall/Agile/iterative methodologies. - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.
- AWS experience preferred.
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate.
- Strong understanding of AWS services, architectures, and best practices.
- Experience applying AWS frameworks such as the Well‑Architected Framework and the Cloud Adoption Framework.
- Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture:
Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth:
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop…
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