Business Analyst Specialist; Lead – WIC Systems

Job Description:

The Business Analyst Specialist will lead business analysis activities for the WIC MIS system, including reviewing current system functionality, translating business processes into detailed requirements, and identifying gaps between existing documentation and regulatory or program needs. The role involves close collaboration with technical teams, program leadership, and subject matter experts to support system modernization, compliance, and operational effectiveness.

This position also provides day-to-day guidance to assigned staff and ensures project milestones, risks, and deliverables are tracked and communicated effectively.

• Develop, manage, and execute requirements documentation project plan for the WIC MIS system.
• Review and analyze the current WIC MIS (MOSAIC) system and translate existing functionality into clear, actionable business and system requirements.
• Perform business and gap analysis to assess current system documentation against federal, state, and program requirements.
• Coordinate and guide team members and subject matter experts in requirements gathering, documentation, and prioritization activities.
• Apply project management methodologies to track milestones, manage risks and issues, and report project status to leadership.
• Obtain stakeholder review, feedback, and formal sign-off on documented requirements and priorities.
• Collaborate daily with technical and non-technical teams to monitor progress, proactively identify issues, and resolve risks.
• Provide leadership and mentoring to both technical and business team members.
• Support additional project-related duties as assigned.

• 10+ years of business analysis experience, including requirements elicitation and documentation.
• Strong knowledge of project management frameworks and methodologies
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• Experience working within large-scale IT environments and enterprise systems.
• Proven ability to define functional, non-functional, and system requirements
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• Strong interpersonal and communication skills with the ability to negotiate, resolve conflicts, and collaborate across multiple stakeholder groups.
• Demonstrated ability to produce clear, accurate, and complete requirements documentation
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• Experience ensuring system functionality and regulatory requirements are accurately documented.
• CBAP OR PBA certification required

• Experience working with government regulations or compliance frameworks
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• 5+ years of project management experience.
• 5+ years of experience leading teams or work groups.
• Experience interpreting policy and translating regulations into system requirements.
• Strong experience with advanced requirements elicitation techniques, including reviewing existing MIS functionality.
• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.
• Experience gathering MIS requirements within a large organization or government agency
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• Experience creating solicitation or contract requirements.
• PMI-PBA or IIBA CBAP certification preferred.

• Competitive compensation and benefits package.
• 401(k), PTO, and medical/dental insurance.
• Career growth opportunities in a dynamic, private equity-backed organization.
• Collaborative, entrepreneurial culture that values innovation and continuous improvement.

• Must be eligible to work in the U.S. without sponsorship.
• Must be able to travel to Austin, TX on an as-needed basis.

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