Production Service Systems Administrator

Production Service Systems Administrator 2

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.

Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues including leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments;

assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while maintaining consistent system uptime as expected in a Cloud environment. Provide on‑call support on a rotating basis.

• U.S. Government TS/SCI with Polygraph
• U.S. Citizenship – Federal Government customer
• Must be located in Austin, TX
• Ability to work 2nd shift from 1PM-11PM (eligible for shift differential pay)
• Bachelor's degree in Computer Science or equivalent work experience
• Experience with Linux System Administration, Networking, Storage, Compute and Virtualization
• Experience participating in or running incident bridges
• Customer focus, passion for delighting customers

Full‑time, IC2 career level, Mid‑Senior level.

US:
Hiring Range in USD from $30.29 - $60.63 per hour; from: $63,000 - $126,100 per year. May be eligible for equity.

• Medical, dental, and vision insurance, including expert medical opinion
• Short‑term disability and long‑term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre‑tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off:
  Flexible Vacation for salaried positions; accrued vacation for other eligible employees; 11 paid holidays
• Paid sick leave: 72 hours upon hire, refreshing each calendar year; unused balance carries over up to 112 hours
• Paid parental leave, adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal services
• Voluntary benefits including auto, homeowner, and pet insurance

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry‑leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity. We are committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work‑life balance flourishes.

We also encourage employees to give back to their communities through our volunteer programs.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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