Technical Writer

About Autonomize AI

Autonomize AI is revolutionizing healthcare by combining data and context to streamline knowledge workflows, reduce administrative burdens, and improve patient outcomes. We're a high-velocity, mission-driven startup that values full-stack ownership, clear alignment, and customer obsession.

Role Overview

We're hiring a Technical Writer to build and scale our documentation system-API references, SDK guides, quick starts, release notes, and in-product help-for enterprise healthcare AI. You'll operate as a driver, not a passenger: owning docs end-to-end, creating clarity in ambiguity, and moving the team in the final mile with crisp, reliable documentation.

You'll partner with Product, Engineering, Clinical, and Customer teams to make our platform intuitive for integrators and trustworthy for clinicians-putting the customer at the core.

Key Responsibilities

Own the docs stack (end-to-end)

• Define and drive a documentation strategy that treats docs as part of "definition of done" (roadmap, quality gates, versioning). This is full-stack ownership in practice.

• Stand up/maintain a docs-as-code pipeline (Markdown/MDX, Git, CI/CD) with static site generators (e.g., Docusaurus, MkDocs, Sphinx) and OpenAPI/Swagger-driven references.

Ship with velocity and precision

• Create API and SDK guides, quick starts, tutorials, conceptual architecture, change logs, and runbooks that reduce time-to-first-success for developers.

• Instrument docs with analytics (search terms, TTFS, deflection rate, CSAT) and drive continuous improvement-align fast, execute faster across teams.

Elevate trust and safety

• Collaborate with clinical leaders to ensure accuracy and risk awareness in examples and workflows; maintain compliance-friendly content (HIPAA/PHI considerations, auditability).

• Establish a content review program for product, security, and clinical stakeholders-build trust daily through quality and reliability.

Design the information architecture

• Develop taxonomy, navigation, content models, and metadata that make docs discoverable and maintainable at scale; champion terminology and style guides.

• Partner with Design on UX writing/microcopy to ensure in-product guidance is clear and consistent.

Scale the practice

• Create templates, checklists, and contribution guidelines to unlock wider team contributions; mentor engineers/PMs as guest contributors-compound your impact.

Must-Have Qualifications

• 5-8+ years in technical writing for SaaS/developer platforms (bonus: healthcare, data, or AI).

• Portfolio demonstrating API documentation, tutorials, and before/after improvements.

• Fluency with docs-as-code (Markdown/MDX, Git workflows, CI), OpenAPI/Swagger, Postman, JSON/YAML; familiarity with at least one SSG (Docusaurus/MkDocs/Sphinx).

• Ability to read code and craft runnable examples (e.g., Python/Type Script/CLI).

• Strong information architecture, content design, and editing skills; proven track record of reducing support load and accelerating integrations.

• Excellent cross-functional collaboration; you move with purpose-seeking clarity, shipping fast, and iterating with feedback.

• High integrity and follow-through; you close loops in the final mile.

Bonus Points

• Experience documenting ML/AI platforms (LLMs, embeddings, retrieval, evaluation/guardrails) and communicating tradeoffs to customers.

• Exposure to healthcare data standards (FHIR/HL7), payer/provider workflows, and regulatory frameworks (SOC 2/HITRUST).

• Experience building content design systems or leading a small writing team.

What We Offer

• High-impact opportunity to shape the future of healthcare AI.

• Autonomy, ownership, and the ability to chart your own growth path.

• Competitive base salary + commission + accelerators.

• 100% employer-paid health, dental, and vision insurance.

• Retirement plans (401k), disability insurance, and employee assistance programs.

• Work with a bold, fast-moving team solving meaningful problems.

How to Apply

Send your resume and a brief note to careers explaining why you're the right partner to expand our most strategic national accounts.