Director of UX, Product

Director of User Experience Design – Remote (USA)

Splunk is here to build a safer and more resilient digital world. We’re the key to enterprise resilience for more than 11,000 organizations that use our Unified Security and Observability. Our award‑winning culture and continual recognition as a “Best Place to Work” reinforce our commitment to great people and outstanding products.

The Opportunity

As a Director of User Experience Design you will lead a team that shapes the experience of Splunk’s products across the ecosystem. Your work will ensure our products deliver insightful, cohesive, and effortless experiences that scale across jobs, personas, and product lines. You will be part of the Product Experience (PX) organization, reporting to a Senior Director of User Experience, driving product strategy, and helping define the design vision that differentiates Splunk in a competitive market.

• Define and oversee product experience objectives that align with the company’s mission.
• Manage budgets, staffing, and operational considerations for the UX design organization.
• Allocate resources and assign work across teams and initiatives to maximize impact.
• Review, critique, and elevate design quality and outcomes at the project and portfolio level.
• Partner with executive leaders and peers to set product strategy and foster collaboration across Product Management, Engineering, Research, and other disciplines.
• Provide hands‑on direction, insight, and coaching at portfolio level while delegating effectively and setting clear expectations.
• Champion change management and culture building initiatives to support a dynamic, high‑performing design team.
• Identify opportunities for integration and shared value, especially in relation to recent Cisco acquisitions.

• Use objective research and rigorous design processes to deliver measurable business outcomes.
• Communicate clearly and articulate complex concepts to executive audiences.
• Show experience with strategic planning, prioritization, and goal‑setting across functions.
• Lead with confidence, humility, curiosity, and a willingness to learn.
• Navigate ambiguity, foster collaboration, and build bridges across teams.
• Create air cover and space for teams to grow and perform at their best.
• Have a passion for systems thinking and solving large, cross‑product problems.
• Operate with integrity and keep customer impact in mind.
• Appreciate the role of AI and emerging technologies in creating differentiating product experiences.

• 15+ years of UX design experience in B2B or B2C across regulated industries.
• 10+ years of leading large UX research or product design teams at enterprise scale.
• Experience designing class‑leading products in data analytics, observability, network security, incident management, or data visualization.
• Strong portfolio of research‑driven, customer‑centered design work demonstrating impact on business outcomes.
• Proficiency with Figma, Adobe Suite, Miro, and other design tools; enthusiasm for new ways of working.
• Experience managing and coordinating global, asynchronous teams.
• Ability to influence product direction through thoughtful, proactive partnership.
• Excellent communication, presentation, and interpersonal skills at all organizational levels.
• Advanced degree (M.A./M.S./Ph.D.) or equivalent experience in User Experience Design, Human Factors, Graphic Design, Industrial Design, Data Science, or a related field.

Splunk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, nationality, or any protected status.