Field Services Technician

Base Pay Range

$19.00/hr – $24.00/hr

At Quadient, we empower organizations to connect meaningfully with their customers through powerful communication technologies. We’re looking for a Professional Services Consultant with strong problem‑solving and technical skills to help clients design, build, and deliver solutions using Quadient’s Customer Communication Management (CCM) platform, Quadient Inspire.

• Install, service, or upgrade equipment onsite at customer locations.
• Diagnose and troubleshoot technical issues, providing effective solutions.
• Collaborate with customers to understand requirements and offer technical recommendations.
• Provide training and guidance on product operation and maintenance.
• Perform routine maintenance and manage stock of replacement parts.
• Document technical issues for escalation and evaluate customer needs for additional products or services.

• High School Diploma/GED or equivalent work experience, with 1‑2 years in electrical/mechanical installation and repair.
• 1‑2 years of customer service experience, with strong communication skills for interacting with customers and teams.
• Ability to diagnose, repair equipment, and solve problems independently.
• Strong organizational skills, attention to detail, and adaptability to changing priorities.
• Willingness to travel up to 100% to customer sites, with a valid driver’s license and clean driving record.
• Capable of lifting or moving 55 lbs with or without accommodation.

• Flexible Work:
  Hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning:
  Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community:
  Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards:
  Competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing:
  Complimentary employee assistance program for mental health support.

Our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Regardless of location, you’ll be part of a dynamic, people‑first community that drives success together.

Our values—Empowerment, Passion, Inspiration, and Community—shape how we work. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares and embraces differences.

If you require any assistance with the application process, please email us at

All your information will be kept confidential according to EEO guidelines.

Quadient is an Equal Employment Opportunity Employer. We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

Entry level

Full‑time

Consulting