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Sales Engineer​/Technical Support Representative​/Product Consultant - SaaS Pre-Sales Technic

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Jolly Technologies Inc
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, SaaS Sales, Technical Sales
Salary/Wage Range or Industry Benchmark: 60000 - 150000 USD Yearly USD 60000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technic[...]

Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (Austin, TX)

Jolly Technologies Inc is a Silicon Valley‑based software company serving over 40,000 customers, including many Fortune 500 companies. We offer cloud‑hosted SaaS platforms and mobile apps that integrate with these platforms.

We are seeking a technically proficient, excellent communicator with a solid background in customer relations. The role is on‑site in Austin, TX.

Responsibilities
  • Give product demos for sales, product training, and initial setup
  • Handle inbound technical support calls and emails
  • Answer product‑related technical questions
  • Fill out RFI / RFP when needed
  • File tickets for discovered product issues
  • Communicate effectively with customers via email, phone, and video calls
Requirements
  • Exceptional presentation skills
  • Understand customer needs and present solutions that best solve their problems
  • Customer‑driven with an adaptable and versatile approach to troubleshooting
  • History of consistently meeting (and often exceeding) goals and expectations
  • 4+ years of experience supporting SaaS products
  • Excellent communication and video presentation (Zoom) skills
  • Strong foundation in OS and Database/Server technology (Windows, Windows Mobile, MS SQL, Oracle, LDAP)
  • Strong references from previous managers/supervisors
Job Benefits
  • Retirement fund contribution
  • Paid vacation
Compensation

$60,000 - $150,000 per year (commensurate with experience)

Application Process
  • Reply with your resume (PDF or Word) to  with the subject “JOL‑SLE‑TX‑122525”
  • Include your desired salary
  • Include 3‑5 bulleted points listing your top strengths and measurable achievements (concise)
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