IT System Administrator; Consultative & Technical - MSP

IT System Administrator (Consultative & Technical) – MSP Base pay range

$70,000.00/yr - $80,000.00/yr

This role offers the opportunity to manage and support the IT environments of multiple clients across a variety of industries. You’ll work hands‑on with servers, networks, security, cloud platforms, and end‑user systems while also serving as a trusted technical advisor to clients.

We’re looking for a technically strong, detail‑oriented professional who thrives in an MSP environment—someone who can switch seamlessly between troubleshooting, project work, and strategic conversations with client stakeholders.

• Support and maintain client IT infrastructures, including servers, networks, firewalls, desktops, and cloud systems
• Manage and communicate with multiple clients simultaneously, setting expectations and providing clear status updates
• Assess client environments and recommend technology solutions aligned with business goals
• Lead and execute IT projects, coordinating internal and external resources as needed
• Deploy and maintain network and server environments (physical and virtual)
• Troubleshoot and resolve issues related to hardware, software, security, and performance
• Translate technical concepts into clear, non‑technical language for end users and executives

• 3+ years of relevant IT experience
• At least 1 year of experience as a System Administrator, Network Administrator, IT Consultant, or IT Manager
• Prior MSP experience required
• Strong customer‑facing communication skills (written and verbal)
• Ability to work independently, manage priorities, and follow issues through to resolution
• Comfortable working onsite with clients as needed (Austin, TX area)
• Physically able to install and move IT hardware

• Active Directory, Group Policy, DNS, DHCP
• VMware and/or Hyper‑V
• Networking fundamentals (routing, switching, LAN/WAN, VPN, TCP/IP)
• Firewalls (Fortinet, Palo Alto, or similar)
• Backup, disaster recovery, and security platforms

• Medical, dental, and vision insurance
• Life and long‑term disability insurance
• Paid vacation and holidays
• Retirement plan for eligible employees
• Onsite fitness center
• Company‑sponsored outings and events
• Paid maternity leave
• Paid paternity leave
• Disability insurance
• 401(k)

Associate

Full‑time

Information Technology

Industries

IT Services and IT Consulting

Location:

Austin, TX

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