Solutions; Presales​/Sales Engineer

Solutions (Presales/Sales) Engineer

Locations:
Palo Alto, Austin, Chicago, NYC, Atlanta, DC

At Dev Rev, we’re building the future of work with Computer – your AI teammate. Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps. Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

Easy: it’s the only platform capable of unifying all your data sources into one AI‑ready source of truth, and powering powerful search, reasoning, and action across your business context.

We call this Team Intelligence. It’s why Dev Rev exists. Trusted by global companies across multiple industries, Dev Rev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

Role Overview

At Dev Rev, Sales Engineers are customer‑obsessed technical professionals who bridge the gap between cutting‑edge product innovation and real customer needs. As a trusted advisor, you’ll support both direct sales cycles, enabling customers and partners to fully understand, evaluate, and adopt Dev Rev solutions. You’ll blend technical acumen with storytelling, preparing and conducting tailored demos, guiding evaluations, and shaping proposals. In close collaboration with Sales, Product, and Engineering you’ll ensure customers and partners experience Dev Rev not just as a product, but as a strategic platform powering their success.

Key Responsibilities

• Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.
• Partner with account teams to understand use cases, uncover pain points, and design tailored solutions.
• Deliver engaging product demos, PoCs, and proof‑of‑value presentations that showcase Dev Rev’s differentiators and business impact.
• Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs.
• Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success.
• Support customization, integrations, and configurations in collaboration with Product and Engineering.
• Provide early‑stage onboarding support and issue resolution when needed.
• Equip partner SEs, resellers, and integrators to independently drive sales.
• Deliver workshops, bootcamps, certifications, and co‑create joint service offerings.
• Train sales team on product updates, technical capabilities, and competitive positioning.

Qualifications & Skills

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 5+ years of experience in Solutions/Sales Engineering, ideally within B2B SaaS.
• Familiarity with enterprise sales methodologies (e.g., Commandofthe Message, MEDDICC).
• Strong discovery and consultative selling mindset.
• Excellent communication and storytelling abilities, comfortable with both technical and executive stakeholders. Skilled presenter and white‑board communicator.
• Effective cross‑functional collaborator across Sales, Product, and Customer Success. Adaptive in unstructured environments; flexible team player who embraces all tasks.
• Strong technical acumen across APIs, integrations, Dev Ops, cloud platforms, and modern SaaS stacks. Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations.
• Familiarity with major cloud platforms (AWS, Azure, GCP) and basic database querying with SQL.
• Bonus:
  Experience with GenAI tools (e.g., Cursor, VSCode+Copilot), prompt design, and LLM‑based workflows (chatbots, ticket deflection, AI assistants).
• Willingness to travel up to 50% as needed.

Culture

The foundation of Dev Rev is its culture – our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer‑centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

Equal Employment Opportunity Statement

As set forth in Dev Rev’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.