Principle AI Architect

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe Commerce is entering a transformative phase, powered by agentic AI and large language models (LLMs). We're seeking a Principal AI Architect to lead the charge – someone who can shape the vision, guide the roadmap, and champion the adoption of intelligent agents and generative AI services across our commerce ecosystem.

This is not just an architect role – it's a strategic leadership opportunity to define how AI can unlock new value for merchants, developers, and end users. You'll work at the intersection of product, engineering, and customer experience, helping Adobe Commerce evolve into a system of autonomous, context‑aware agents that orchestrate micro‑workflows, personalize journeys, and drive intelligent commerce moments.

• Define the AI Vision for Commerce: Translate creative and transactional intent into agentic workflows that span discovery, personalization, and conversion.
• Lead Roadmap Strategy: Collaborate with product and engineering leaders to prioritize AI capabilities, including LLM‑powered assistants, retrieval‑augmented generation (RAG), and autonomous agents.
• Prototype and Evangelize: Build proof‑of‑concepts that demonstrate the power of agentic systems in commerce. Evangelize internally and externally through demos, talks, and documentation.
• Guide Technical Implementation: Partner with engineering teams to integrate AI services into Adobe Commerce, ensuring scalability, performance, and ethical alignment.
• Shape Data Strategy: Influence how semantic data is captured, embedded, and used to train and fine‑tune models for commerce‑specific use cases.
• Monitor and Optimize: Track model performance post‑deployment, recommend improvements, and ensure continuous learning and adaptation.
• Be the Voice of AI: Represent Adobe Commerce's AI strategy in cross‑functional forums, customer engagements, and industry conversations.

• 10+ years of experience in software architecture, AI/ML systems, or product innovation.
• Deep expertise in LLMs, RAG, agentic systems, and AI orchestration frameworks.
• Hands‑on experience deploying AI/ML solutions in production environments.
• Strong coding skills in JavaScript, React, Graph
  
  QL, and at least one backend language (Java, Kotlin, Python).
• Familiarity with microservices, cloud‑native architectures, and Dev Ops practices.
• Proven ability to influence senior stakeholders and drive cross‑functional alignment.
• Passion for customer‑centric design and ethical AI development.
• Undergraduate degree required; graduate degree in a quantitative field preferred.

Adobe Commerce is evolving from a monolithic platform into a dynamic, intent‑driven system. Your work will help redefine how users interact with commerce‑moving from static interfaces to intelligent agents that understand, anticipate, and act. You'll be instrumental in making Adobe's vision for agentic AI real, scalable, and impactful.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $193,900 – $362,400 annually. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short‑term…