Business Development Manager - Dell Technologies

Business Development Manager – Dell Technologies

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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority‑ and woman‑owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World‑class facilities and the technology you need to thrive – in our offices or yours.

The Business Development Manager – Dell Technologies is responsible for driving profitable growth in their selected partners’ products through strategic solution selling, technical enablement, and proactive account management. The Business Development Manager works cross‑functionally with SHI’s sales organization, the partner, and key ecosystem partners to create and deliver value‑driven solutions that address complex customer business challenges. This role blends technical expertise, business acumen, and relationship‑building to cultivate new business, expand existing accounts, and position SHI as a trusted partner advisor.

• Act as the primary partner subject matter expert and trusted advisor to SHI account executives and customers, providing deep knowledge of Dell Datacenter
• Collaborate with SHI’s sales teams to identify and develop new partner opportunities within assigned accounts and territories
• In conjunction with Account Executives, drive the entire partner sales cycle: prospecting, qualification, solution positioning, quoting, closing, and post‑sale follow‑up
• Conduct technical and business discovery with customers to understand IT environments, pain points, and desired outcomes; architect and recommend the partners solutions accordingly
• Lead and participate in customer‑facing meetings, presentations, demonstrations, and whiteboarding sessions
• Build and maintain strong relationships with the partner’s account teams, technical resources, and ecosystem partners to co‑develop go‑to‑market strategies and maximize revenue
• Stay current on the partner’s roadmap, partner programs, promotions, certifications, and competitive landscape
• Provide enablement, training, and mentorship to SHI sales teams to increase the partners mindshare and sales effectiveness
• Execute joint business plans with the partner and participate in Quarterly Business Reviews, pipeline reviews, and account planning sessions
• Track, manage, and report on the partner’s pipeline, forecast, and results using CRM and other business tools
• Support renewals, attach, upsell, and cross‑sell motions, but with a primary focus on net new business growth and solution expansion
• Represent SHI at partners and industry events as needed
• Maintain required Datacenter sales certifications via quarterly training goals

• Reporting:
  Can identify the need for, and initiate, regular updates to relevant stakeholders without explicit instructions
• Training:
  Can identify learning gaps within a team, propose training solutions, and take action to implement them without explicit instructions
• Relationship Building:
  Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions
• Problem‑Solving:
  Can identify problems, propose solutions, and take action to resolve them without explicit instructions
• Results Orientation:
  Can set personal goals and work towards them, achieving results consistently
• Analytical Thinking:
  Can apply critical thinking to analyze data, identify patterns, and make basic inferences
• Data Analysis:
  Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them
• Teamwork:
  Can work effectively in a team, contributing ideas and effort, and respecting the…