Product Manager, Credentials

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• Mid-senior level
• Travel Required:
  
  11%-30%
• 29-Aug-2025

Location: Austin, Texas

Job : 39859

As a Product Manager, Credentials, you will be instrumental in defining, executing, and launching our holistic credentials strategy for both physical and digital identities. You will oversee the development and implementation of credentialing strategies for physical access control systems (PACS). This role requires an understanding of SEOS, MIFARE, DESFire, FIDO2, CSA-Aliro, Federal Identity, Credential, and Access Management (FICAM) standards, Personal Identity Verification (PIV) credentials, and risk-based strategies for secure access.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively, and travel freely.

Physical Access Control Solutions (PACS):

HID PACS is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials, and controllers to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property, and assets with scalable, high-quality solutions.

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Are you ready to make a difference? Join us and help shape the future of security.

As our Product Manager, Credentials, you’ll support HID’s success by:

• Developing a strategic vision aligned with business priorities and aspirations, and identifying the most efficient way to achieve and sustain this vision and mission.
• Driving innovation and differentiation for your products by understanding customer and market problems, competitive positioning, and technology trends.
• Delivering clear and actionable product requirements and roadmaps that address market problems for which customers are willing to pay to get solved.
• Managing changes to the product vision and roadmap based on the portfolio’s strategic themes and solution visions.
• Maintaining alignment with the lean portfolio canvas, lean budgets, and guardrails.
• Defining product development priorities with engineering and program management, using HID approved processes and tools, and aligning with business priorities.
• Driving outcomes, instituting a results-oriented mindset, developing, and implementing metrics that evaluate the effectiveness of the product line.
• Collaborating with cross-functional teams to align marketing, sales, and product development efforts to drive revenue growth.
• Developing and executing comprehensive Go-to-Market (GTM) strategies for new product launches and existing product lines.
• Ensuring cross-team collaboration and alignment according to SAFe methodologies.

Your Experience and Background include:

• Bachelor's degree in a relevant field (Masters is beneficial but not required).
• 3+ years of experience in a similar role.
• Understanding of cryptography principles and SEOS, MIFARE, DESFire, FIDO2, CSA-Aliro, FICAM standards, and PIV credentials.
• Experience in managing PACS and implementing credentialing strategies is a plus.
• Familiarity with NIST and FICAM guidelines for physical access control.
• Product Management experience across multiple customer types, technologies, and product development methodologies.
• Product development expertise from concept to product launch.
• Familiarity with hardware design, firmware platforming, app, and cloud integration.
• Ability to make difficult trade-offs and take intelligent risks.
• Market-focused mindset and ability to anticipate changes in customer needs.
• Analytical thinking and strategic mindset with strong technical knowledge.
• Demonstrated cross-functional interaction with Sales, Quality, Finance, and Operations.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize…