Senior Solutions Engineer

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal Better Up Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal Better Up Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include:
Austin, TX;
New York City, NY;
San Francisco, CA; and the Arlington, VA metro area. Please ensure you can realistically commit to this structure before applying.

At Better Up, we help organizations unlock the potential of their people — and that transformation starts with a solution that fits. As a Senior Solutions Engineer
, you’ll be the technical architect behind that fit. You’ll sit at the intersection of platform capability and customer ambition, helping our enterprise buyers understand how Better Up works, how it integrates, and how it delivers on what matters most. If you love translating complexity into clarity and building solutions that scale, this role is for you.

• Lead technical discovery sessions with enterprise stakeholders across IT, Info Sec, HRIS, and more

• Build and configure demo environments that bring the Better Up experience to life

• Deliver high-fidelity, narrative-driven demos tailored to customer goals and buyer personas

• Serve as the technical point-of-contact throughout the pre-sales cycle, including security, API, and integration conversations

• Design scalable solutions aligned to platform capabilities, delivery realities, and product roadmap

• Translate integration needs into clear, technically viable specifications

• Produce Solution Design Blueprints and drive alignment across Sales, Product, and Customer Success

• Support seamless handoffs into implementation by clarifying configuration logic and deployment readiness

• 4+ years in a Solutions Engineering, Pre-Sales, or Technical Consulting role in enterprise SaaS

• Experience working with HRIS, LMS, SSO, or API-based integrations in large-scale enterprise environments

• Strong ability to build and deliver tailored product demos that align to real-world business needs

• Deep understanding of data privacy, security, and compliance in global enterprise contexts

• Excellent communication skills with both technical and non-technical stakeholders

• Proven ability to create clear, reusable documentation that supports implementation and adoption

• Comfort advising across feasibility, architecture, and platform configuration tradeoffs

• Experience gathering and structuring product feedback to inform roadmap conversations

AI at Better Up

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation.

During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate,…