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Social Media Investigator, New Grad

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Jobright.ai
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Social Media Marketing
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

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Job Summary:

Digi Stream Investigations is seeking a Research Analyst to conduct desktop-based background and social media research to support investigations into fraud. The role involves completing detailed reports, managing client communications, and delivering timely results while maintaining confidentiality and quality in a fast-paced environment.

Responsibilities:

• Complete well-written and in-depth reports on background and social media data findings within 3 business days of order

• Complete an average of 1.5 core social media reports per 8-hour work day

• Track and maintain billing for services

• Work under deadlines and multitask

• Familiarity and comfort with navigating ambiguity as well as a basic understanding of the workers' compensation system or desire to learn the system

• Ability to read, analyze, and distill large amounts of information from social networking profiles and online forms and articles, and apply it to an investigation

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to maintain confidentiality of information

• Ability to juggle multiple research reports at once while maintaining work quality and turnaround time while communicating effectively with Intel supervisor

• Other duties may be added from time to time

Qualifications:

Required:

• Bachelor’s Degree in Criminal Justice, Psychology, History, Political Science or other writing intensive major required

• Familiarity and comfort with navigating ambiguity as well as a basic understanding of the workers' compensation system or desire to learn the system

• Ability to read, analyze, and distill large amounts of information from social networking profiles and online forms and articles, and apply it to an investigation

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to maintain confidentiality of information

• Ability to juggle multiple research reports at once while maintaining work quality and turnaround time while communicating effectively with Intel supervisor

• Ability to navigate and use social networking websites, search engines, social networking aggregators, and various investigative platforms to find and render what is often very specific information

• Strong communication both orally and particularly in written form

• Must be able to type 40+ words per minute with accuracy

• Use work time effectively and efficiently and concentrates primary efforts on the most important priorities

• Marshal resources to get things done

• Use resources effectively and efficiently

• Recognize important information in cases and presents it in a useful manner

• Pick up on technical things quickly and can learn new skills and knowledge

• Be flexible, as the kind of information we look for and how we present it can sometimes change significantly over a short period of time

Company:

Digi Stream Investigations is a full-service private investigation firm specializing in insurance defense and legal support services. Founded in 2001, headquartered in Davis, California, USA, team size 201-500 employees, currently Growth Stage.

Seniority level
  • Seniority level

    Entry level
Employment type
  • Employment type

    Full-time
Job function
  • Job function

    Product Management
  • Industries Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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