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DPS - IOD - CAPPS HR Specialist

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Texas
Full Time position
Listed on 2026-01-20
Job specializations:
  • HR/Recruitment
    HRIS Professional
Job Description & How to Apply Below
Position: DPS - IOD - CAPPS HR Specialist - 0222

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In

GENERAL DESCRIPTION:

Perform complex (journey-level) HRIS business analysis work involving gathering, developing, and documenting user requirements; reviewing, assessing, and developing business processes; and performing post-implementation support of systems. Work involves functioning in a liaison capacity, analyzing and translating Human Resources (HR) business requirements into Human Resource Information System (HRIS) deployments and/or business process changes, change management, user acceptance testing (UAT), technical support, coordinating and administration, or assisting in the administration of daily CAPPS/HRIS-related operations and activities, ensuring compliance with state and federal employment laws and regulations, as well as related agency policies and procedures.

Work is performed under general supervision, with moderate latitude for the use of initiative and independent judgment.

The following Military Occupational Specialty codes are generally applicable to this position. (Use the "Apply for this Job" box below). Crosswalk/ Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

ESSENTIAL DUTIES/RESPONSIBILITIES:
  • Provide technical support for HRIS/CAPPS, Texas.gov Digital Identity Solution (TDIS), and Universal Human Resource (UHR) systems, and partner internally and externally as applicable with Texas Comptroller of Public Accounts (CPA) and DPS divisions, e.g. Information Technology (IT), Finance, and Training Operations Division, etc.
  • Coordinate and participate in UAT for HRIS, partnering with divisions, HR, and CPA.
  • Provide change management for the agency surrounding various modules in HRIS including but not limited to employee self-service (ESS), manager self-service (MSS), HR, Time & Labor, Performance Management (PM), Recruiting, TDIS log in changes and notifications of system outages/issues. Conduct various HR internal training with teams, as well as training for Divisions and/or Regions related to HRIS technical changes.
  • Process security requests and perform/participate in security audits including but not limited to HRIS, Uniform Statewide Payroll/Personnel System (USPS), CPA ticketing center, CPA-defined Level 1 support, security coordinators, State of Texas Employment History Web application, and Emergency Leave Reporting application.
  • Provide HRIS Time and Labor policy and statute support to the agency.
  • Create and distribute various reports from HRIS including but not limited to HR and Time & Labor.
  • Enter tickets into the CPA and DPS ticketing centers and track tickets through completion regarding fixes, enhancements, configurations, and informational requests.
  • Monitor new hire email population into HRIS and partner with divisions, IT, and CPA as applicable when issues arise.
  • Analyze and translate human resource business requirements into business processes.
  • Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.
  • Monitor and recommend processes to improve workflow efficiency, productivity, customer service, quality assurance, and compliance with applicable policies, laws, and regulations; and communicate/disseminate changes as appropriate and/or directed.
  • Conduct HR data-related audits to ensure compliance with policies and procedures, e.g., HRIS transactions, leave entries, HRIS procedures, and Benefits leave programs. Identify and address discrepancies and trends,…
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