Valet Attendant - AUSTIN TX

Overview

Parking Management Company (PMC) is hiring Valet Attendants in Austin, Texas to provide safe, efficient parking services and exceptional customer service. As a Valet Attendant, you will greet guests, park and retrieve vehicles, and help create a welcoming first and last impression for hotel and hospitality guests. This role is ideal for individuals who enjoy customer service, working outdoors, and fast-paced hospitality environments.

• Guest Service
  • Greet guests and provide friendly, professional valet service
  • Assist with vehicle drop-off and retrieval
  • Answer guest questions and provide directions when needed
• Vehicle Handling
  • Safely park and retrieve guest vehicles
  • Conduct vehicle damage inspections upon arrival
  • Record parking locations on valet claim tickets
  • Follow proper key handling and vehicle security procedures
• Safety & Compliance
  • Follow company safety guidelines and operational procedures
  • Maintain accurate attendance and timekeeping
  • Report tips according to company policy
• Teamwork & Professionalism
  • Maintain a clean and organized valet area
  • Support team members to ensure smooth operations
  • Arrive on time, in uniform, and maintain professional appearance

• High school diploma or GED preferred
• Customer service or hospitality experience preferred
• Valid driver’s license required
• Reliable transportation
• Acceptable motor vehicle record (no more than 3 moving violations within 3 years)
• Ability to pass a background check

• Customer service and communication skills
• Ability to work in fast-paced environments
• Reliability and professionalism
• Safety and vehicle care

• Ability to stand and walk for extended periods
• Lift up to 50 lbs
• Work indoors and outdoors in varying weather conditions
• Availability to work evenings, weekends, and holidays

Parking Management Company is committed to pay transparency and equitable compensation and complies with all federal, state, and local wage and employment laws.

Additional Compensation and Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

• Employee at Will:
  Employment is at-will, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.
• Fair Labor Standards Act (FLSA):
  Non-exempt status with overtime as applicable; all hourly rates meet or exceed minimum wage requirements for the work location. PMC adheres to all wage and overtime laws.
• Employee Leave:
  Compliance with state-specific required and FMLA paid leave requirements.
• Equal Employment Opportunity (EEO): PMC is an equal opportunity employer; all qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
• ADA and EEO Compliance:
  Reasonable accommodations in compliance with the Americans with Disabilities Act; periodic review of this job description as duties may change.

Job Details

• Job Title:
  
  Valet Attendant
• Department:
  Valet Parking Division
• Reports directly to:
  Valet Supervisor / Guest Service Coordinator
• Schedule:
  
  Full-time / Part-time
• Status:
  Non-Exempt
• Compensation:
  Hourly rate plus tips opportunities (rates can vary by market / tips based on service performance and customer interactions)