Front Desk Agent​/Night Audit

Close Inclusive Collection Job Postings Notification

Come join our well-established team in the beautiful Domain area of Austin.

Great opportunity to work in a professional and fun environment with world class benefits.

• A Front Desk/Night Auditor will assist guests efficiently, courteously, and professionally in all front desk related functions
• Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds
• Consistently follow all credit, cash-handling, and accounting procedures
• Run various audits and reports and record all revenues and statistics accurately
• Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures
• Maintain privacy and confidentiality of all guest and hotel information
• Effectively respond to and resolve guest concerns or complaints
• Perform other duties as assigned

• A Night Auditor will have a passion for customer service
• Ability to work independently while supporting hotel operations
• Strong attention to detail and organization skills
• Previous hospitality experience is preferred, but not required
• A willingness to work nights, weekends, and holidays as necessary
• The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time
• 401k contributing with company match
• Leadership development and opportunities to grow
• Hyatt travel discounts worldwide

Tudor Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.