Event Planning Manager

The Event Planning Manager's primary focus is servicing Sales bookings. This position acts as the liaison between clients and the hotel staff, ensuring a successful event by communicating details to each department and aiding the banquet team where needed. Responsibilities include executing sales agreements, detailing all Food, Beverage and A/V needs, managing room blocks, pickup, billing instructions, and final review. Event Planning Managers are also the on-site contacts and are responsible for the smooth execution of all events.

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid holidays, vacation and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!

• A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills
• A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
• Promptly answer telephones and enthusiastically greet our guests with your personal spirit, however busy and whatever time of day.
• Produce quotes and written confirmation to all clients and staff in a timely and thorough manner in the form of banquet event orders and group resumes.
• Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home
• Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests needs are being met
• Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty
• Work with vendors as needed and adhere to internal event budgets.
• Work within hotel booking guidelines, client outreach, policy standards, procedures, operational guidelines & service manual
• Review & coordinate with Banquet Chef’s on creative menus & new product ideas
• Must be proficient in general computer knowledge
• Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment
• Prefer two years hotel experience or completed Event Management trainee program

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.