Front Desk Agent

Flik Hospitality Group

• We are hiring immediately for full time FRONT DESK AGENT positions.
• Location:
  
  University of Texas at Austin - 1900 University Avenue, Austin, TX 78705.
  
  Note:
  
  online applications accepted only.
• Schedule:
  
  Full time schedule;
  Monday through Friday, hours may vary. Weekends included. AM and PM shifts. Open availability is required. More details upon interview.
• Requirement:
  Prior experience working at a hotel front desk is preferred.
  * Internal Employee Referral Bonus Available
• Fixed Pay Rate: $18.00 per hour.

Free meals, uniforms and laundering service available at select locations.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition r
1498021.

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: (Use the "Apply for this Job" box below)./moSkg

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Summary:

Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.

• Completes the registration/check‑in process by inputting and retrieving information from a computer system confirming pertinent information.
• Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
• Assists guests with check‑out payments or charges. Accepts and records vouchers, credit, traveler’s checks and other forms of payment.
• Balances and drops receipts according to accounting specifications.
• Provides guests with information about the facility, services and amenities.
• Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
• Promptly answers the telephone and e‑mail inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
• Fields and resolves guest complaints or escalates for resolution to appropriate department.
• Assists guests in emergency situations.
• Maintains adequate supplies and functional equipment at the Front Desk.
• Performs any special assignment deemed by the GM, Guest Services manager or Manager on Duty.
• Perform other duties as assigned.

Associates at FLIK are offered many fantastic benefits.

Both full‑time and part‑time positions offer the following benefits to associates:
Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services and Choice Auto and Home Program.

Full‑time positions also offer the following benefits to associates:
Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state and local laws. For positions in Washington State, Maryland or to be performed remotely,  () or copy/paste the link below for paid time off benefits…