Supervisor, Health Information Management

Overview

The Health Information Management (HIM) Supervisor is responsible for supervising and supporting the daily operations of the HIM team within Central Health’s HIM Department, ensuring the accurate and confidential management of patient records in compliance with HIPAA and state regulations. This includes supervising staff involved in medical record audits, document scanning, indexing, chart corrections, and the release of information. The HIM Supervisor also supports billing and coding processes, handles health information inquiries, and contributes to audits, quality improvement initiatives, and reporting, all while safeguarding the integrity and confidentiality of patient data.

In addition to these core responsibilities, the HIM Supervisor will lead, train, and mentor team members, develop and maintain training materials, and monitor staff performance through reports and audits. They will serve as the escalation point for complex health information requests, collaborate with clinical and administrative teams to enhance compliance and patient experience, and ensure HIM operations meet regulatory, accreditation, and organizational standards.

This position reports to the Health Information Manager and works closely with the Service Delivery Teams and other departments. It is considered a hybrid position, with flexibility to work both onsite and offsite based on business needs.

Supervise, train, and support HIM staff to ensure quality and compliance. Develop, implement, and maintain training materials and processes. Monitor workload, productivity, and performance through reports and audits. Serve as the escalation point for complex health information requests and staff concerns. Collaborate with clinical, administrative, and revenue cycle teams to improve documentation and patient experience. Ensure HIM operations comply with HIPAA, regulatory standards, accreditation requirements, and Central Health policies.

Oversee the accuracy, integrity, and timely completion of medical record documentation. Support release of information processes to safeguard confidentiality while ensuring timely responses. Create staffing schedules to meet business needs. Conduct end-of-year performance reviews, provide coaching, feedback and address staff discipline. Provide support to the Health Information Manager as assigned. Attend staff meetings and education offerings both in person and online as required.

Support organizational initiatives to promote and maintain a positive workplace culture.

MINIMUM EDUCATION:

Associates Degree (higher degree accepted) Health Information Management, Health Information Technology, Public Administration, or a related field

MINIMUM EXPERIENCE:

• 2 years in a supervisory/lead position
• 4 years of experience working in a Health Information Management (HIM) department

REQUIRED CERTIFICATIONS/LICENSURE:

• RHIT - Registered Health Information Technician