Senior Patient Services Coordinator - Authorizations - Far West
Listed on 2026-01-25
-
Healthcare
Healthcare Administration, Medical Office, Medical Receptionist, Medical Billing and Coding -
Administrative/Clerical
Healthcare Administration, Medical Receptionist
Job Details
Senior Patient Services Coordinator - Authorizations
Job Category: Office and Clerical
Requisition Number: PATIE
008713
Posting Details:
- Posted:
January 6, 2026 - Full-Time
- On-site
Locations: Showing 1 location
Job Details
Description
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years. We are one of central Texas largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members:
Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health and Fitness, Sick Child Care Assistance, Development and more. For additional information visit
Purpose
Performs advanced Patient Service Coordinator functions and serves as a resource for other business office staff. May train entry level business office staff. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
Essential Functions
- Performs all of the tasks of the Patient Service Coordinator as needed or assigned.
- Assists other Business Office staff with front desk duties, which include but are not limited to answering phones, booking appointments, greeting patients, check-in/check-out, end of day processing and documentation, including deposit, etc.
- Performs full patient registration functions which include collecting and entering all patient insurance and demographic information necessary to set up insurance coverage and patient accounts.
- Generates and processes referrals and authorizations.
- Responsible for opening front office and all duties associated with this function.
- Responsible for end of day processing and documentation, including deposit.
- Assists with the initiation of prior authorizations for medications.
- Verifies scheduling accuracy of MyChart appointments.
- Researches and resolves problems with patient accounts in work queues.
- Processes claim denial adjustments to patient accounts.
- Using reports, audits tickets in work queue for missed charges, completeness, accurate coding, etc.
- Performs charge entry functions.
- Communicates with providers regarding coding issues.
- Serves as a resource for other Business Office staff.
- Assists with training of entry level Business Office staff.
- Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
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