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Hybrid Intake Specialist - QMHP

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Integral Care-Austin, TX
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
    Mental Health
Salary/Wage Range or Industry Benchmark: 24.18 - 25.39 USD Hourly USD 24.18 25.39 HOUR
Job Description & How to Apply Below

Job Number

25-12366

Job Summary

Intake specialists are Qualified Mental Health Professionals (QMHP) who provide services to individuals diagnosed with severe mental illnesses who may also have co-occurring substance use disorders and/or chronic health conditions. Intake specialists complete a variety of clinical assessments with clients to determine eligibility of services. If criteria is met, the intake specialist will coordinate on‑going care.

Community based intake specialists deliver services at locations that best meet the needs of the individual client; this may be in the community or in an office. Use of a personal vehicle may be required.

Responsibilities
  • Assess psychiatric need.
  • Gather psychosocial history.
  • Evaluate individual strengths, needs, and goals.
  • Define and facilitate desired life outcomes.
  • Coordinate and manage client crises when they arise.
  • Identify potential service gaps and advocate with providers to ensure services are appropriate and adequate to clients' needs and preferences.
The Ideal Candidate
  • Interested in working with adults with severe mental illness.
  • Interested in learning more about clinical diagnosis.
  • Interested in gaining clinical experience for advanced licensure.
  • Appreciates a faced past environment.
  • Self‑motivated, independent, flexible, and appreciates variety in their work day.
  • Communicates effectively and professionally.
  • Organized, reliable, and skilled in time management.
  • Looking for a career that makes a real difference in peoples' lives.

Intake specialists work under general supervision of the unit manager and/or the LPHA supervisor with moderate latitude for the use of initiative and independent judgment. Intake specialists who are master’s level clinicians are eligible for clinical supervision towards advance licensure from a board‑certified supervisor, while employed with Integral Care. Intake specialists who are master’s level clinicians will have an opportunity to provide living skills training to clients under the supervision of an LPHA.

Regular, predictable attendance is considered essential. Other duties may be assigned. Flexible work schedule may be required.

Integral Care employees strive to maintain a trauma‑sensitive workplace, embrace trauma‑sensitive and informed practices, and foster a supportive and welcoming environment of care.

Education
  • Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or a related field. Master’s degree preferred.
License
  • Current and valid driver's license with a clean driving record.
Experience
  • Bilingual candidates preferred.
Hours

Full‑time.

Workdays

Monday – Friday.

Workhours

8:00 AM – 5:00 PM.

Salary

$24.18 – $25.39 per hour based on education.

Why join us

Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who share your compassion. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits
  • Medical, dental and vision insurance.
  • Generous vacation/holiday/sick leave.
  • Life and short‑term/long‑term disability insurance.
  • Employee Assistance Program (EAP).
  • 403(b) retirement account.
  • Gold's gym membership discount.
  • Mileage reimbursement.
Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

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