Case Manager - QMHP

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Job Number: 25-12036

The Crisis Specialist QMHP - Office or Residential Based is responsible for ensuring the provision of recovery-focused, person-centered care with a trauma-informed perspective. This position operates in a dynamic environment and performs case management, assessment, and/or service coordination work based on the program's guidelines. The QMHP's duties may include and are not limited to providing continuity of care services, linking consumers and families to needed resources, and coordinating, monitoring, and updating services and consumer goals.

Providing necessary skills training, assisting in crisis prevention, and/or providing community outreach are additional roles. As a team member within the crisis services division, the QMHP works to address client’s needs utilizing assessment, multidisciplinary coordination, and efficient clinically appropriate utilization of agency resources. Duties include collaboration with consumers, first responders, and community stakeholders to address immediate mental health crisis and plan for future crisis relapse prevention.

• Best practices for treatment of complex behavioral health, developmental and/or co-occurring disorders
• Recovery-oriented and trauma-informed principles
• Motivational interviewing, cognitive behavioral approaches, and person-centered care
• Community resources; case management/service coordination principles, objectives, standards and methods; and program objectives, policies and procedures
• Assessment of client needs
• Crisis intervention principles and techniques

Qualified Mental Health Clinicians (QMHP) embrace trauma sensitive and informed practices, provide suicide safer care, and foster a supportive and welcoming environment that promotes racial and health equity. QMHPs operate in a dynamic environment, develop extensive knowledge of community resources, collaborate with interdisciplinary teams, and cultivate a clinical skill set by forging therapeutic relationships with diverse community members. Interventions and services can be both office and community based and may require the use of a personal automobile.

Individuals served may be diagnosed with mental illness, co-occurring substance use disorders, chronic health conditions, and/or IDD.

Staff members in this position are working under the supervision of a clinically licensed professional who provides ongoing evaluation and oversight of all assessments, diagnoses, and treatment. At this level, clinical assignments may be of moderate complexity and are handled with considerable independence, and complicated cases receive closer clinical review and supervision.

Services provided may include individual, family and/or group skills training using evidence-based interventions, crisis assessment, and case management.

Work is performed under general supervision with moderate latitude for the use of initiative and independent judgment.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

• Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. Master's degree preferred.

• Current and valid driver's license and a clean driving record.

• Bilingual preferred.

Full-Time. Workdays:
Tuesday - Saturday. Workhours: 2:00pm - 10:00pm.

Salary: $24.18- $25.39 an hour based on education, plus an additional 18% crisis stipend. Position is eligible for shift differential pay.

• Second Shift: $3.25/hour.
• Third Shift: $7.25/hour.
• Weekend Shift: $8.00/hour.

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.