Healthcare Access Center Manager

A healthcare organization in Austin, Texas is seeking a Services and Access Center Manager to oversee day-to-day operations of a call center delivering specialty care services to eligible patients. The role entails leadership of patient services representatives, development of operational protocols, and collaboration with clinical leads. The ideal candidate should possess call-center and supervisory experience, and have strong leadership, communication, and data analysis skills.

This position is hybrid, requiring 60%-80% onsite work.
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