Mobile Crisis Outreach Specialist QMHP

Job Number:25-12479 / 23-12484 / 25-12485

Job Summary: Integral Care's Expanded Mobile Crisis Outreach Team (EMCOT) serves individuals in psychiatric crisis. Travis County Emergency Medical Services (EMS), Austin Police Department (APD), and Travis County Sheriff's Office (TCSO), as well as other law enforcement agencies can request EMCOT through the 911 call center for real-time co-response for psychiatric crises. EMCOT connects individuals to treatment appropriate for psychiatric crises, diverting them from emergency rooms and jails.

This improves health outcomes and ensures first responders can return to what they do best- responding to medical emergencies and public safety issues.

EMCOT also receives referrals from Central Booking Counseling Staff and Travis County Correctional Complex (TCCC) to connect individuals post-release to services in order to prevent future engagement with the criminal justice system.

Key Responsibilities:

• Work with community partners and clinicians at the 911 call center to provide crisis screenings and assessments within the community that do not present an imminent threat to public safety.
• Provide co-responses with APD and TCSO Crisis Intervention Team.
• Rides out with Community Health Paramedics (CHP responders) responding to mental health calls.
• Works to connect individuals, on a voluntary basis, to community based, residential or inpatient service depending on the need and can provide follow-up services for up to 90 days.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. Master's degree preferred.

License:

Required:

• Current and valid driver's license and a clean driving record.

Experience:

Preferred:

• Crisis assessment experience is strongly preferred.

Hours: Full-Time.

Workdays:Varies.

Workhours:8:00PM - 6:00AM.

Salary: $23.25 - $24.41 an hour based on education plus an additional 10% crisis stipend.

Position may be eligible for an additional shift differential pay.

• Second Shift: $3.25/hour.
• Third Shift: $7.25/hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role. (PM16)

LPHA

QMHP