Practice Assistant; Float

Overview

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to Transform mental health by making it more accessible, affordable and effective.

This PRN / On-Call Practice Assistant role covers for the Austin-Westlake office. Hours are not fully guaranteed and will be to cover during special situations (sickness, PTO, etc.).

• The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients.
• Practice Assistants are vital to the effective operations of a fast-paced practice.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Serves and protects the practice by adhering to professional standards.
• Responds to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions.
• Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Knowledge of emergency procedures and assists in crisis situations.
• Understanding of policies and procedures.
• Completes all other relevant responsibilities as assigned by the supervisor.

• Passionate about our mission and inspiring others.
• Self-starter, for whom no task is too big or too small and takes ownership of their decisions.
• Contributes to the collective effort both within own scope – and beyond – as needed.
• Creative and strategic thinker.
• A lifelong learner who believes in giving and receiving feedback to get better each day.
• Organized & process-oriented.

• At least one year of experience working in a medical office and/or mental health (preferred).
• Experience working with patients who are suffering from anxiety and depression (preferred).
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred).
• Excellent communication skills and ability to work well with a team.
• Excellent computer skills.

• Associates or bachelor’s degree (preferred).
• Some experience in healthcare settings (preferred).
• Knowledge of working at a clinical setting (preferred).

• Competitive compensation
• Flexible schedule
• In-person and virtual patient visits
• Comprehensive admin support (front office, accounting, finance, payroll, HR, etc.)
• Professional development opportunities
• Clinical community, support, and leadership
• Medical, dental and vision benefits
• Life insurance
• Short and long-term disability
• Paid vacation and holidays
• Matching 401k plan
• State of the art technology

Geode Health is committed to patients and providers, focusing on helping patients across the United States get the best possible mental health care. We provide unmatched support and resources for providers to deliver great care. We are backed by KKR, a leading private equity firm with mission alignment to make a meaningful impact. Joining Geode Health places you at the front end of a growing movement to increase access and improve outcomes for mental health patients and providers nationwide.

To learn more, visit us at

Geode Health is an Equal Opportunity Employer. We respect and empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.