Referral Development Specialist

Join to apply for the Referral Development Specialist role at Allergy & ENT Associates.

Allergy & ENT Associates is looking for a Referral Development Specialist needed in Austin.

As a multi-state, physician‑led team of specialized providers and dedicated staff, we focus on enhancing the well‑being of patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.

• Health Insurance
• Dental & Vision Insurance
• 401K
• Life Insurance
• PTO & Holidays
• Short‑ & Long‑Term Disability

The Referral Development Specialist at Allergy & ENT Associates plays a critical role in strengthening referral relationships with physicians and healthcare providers to drive patient growth. Working closely with the Director of Marketing, this role builds and maintains strong connections with referring medical practices, tracks referral trends, and identifies opportunities for expansion. The specialist serves as a key liaison between the practice and external providers, ensuring seamless communication, education, and engagement, leading outreach efforts, coordinating events, and developing targeted marketing materials to support referral development.

• Partner with the Director of Marketing to develop and execute strategies that increase patient referrals and strengthen provider relationships.
• Track, analyze, and report on referral trends to identify growth opportunities and areas for improvement.
• Serve as a key point of contact for referring providers, ensuring ongoing engagement and satisfaction.
• Establish and maintain strong relationships with identified physicians and medical practices in Houston, Austin, and Dallas.
• Conduct regular meetings with potential and existing referring providers, including physicians, nurses, and other healthcare professionals.
• Address provider inquiries and ensure referring offices have the necessary information to facilitate patient referrals confidently.
• Plan and coordinate conferences, lunch‑and‑learns, and group events to educate and engage referring providers.
• Represent the company at industry trade shows, conferences, and networking events to expand referral sources.
• Work closely with the Director of Marketing to develop marketing collateral, presentations, and educational materials tailored to referral development.
• Act as a liaison between referring providers and internal teams to ensure a seamless referral experience for patients.
• Assist with special projects and initiatives that support marketing and business development efforts.
• Stay informed on industry trends, competitor activities, and best practices to continuously enhance referral marketing strategies.

• Bachelor’s degree in business, Marketing, Communications, or a related field (required).
• Progressive sales, marketing, or business development experience in the healthcare industry (required).
• Strong relationship‑building and interpersonal skills to effectively engage with physicians and healthcare professionals.
• Self‑motivated, detail‑oriented, and highly organized with strong analytical and problem‑solving abilities.
• Ability to independently conduct meetings with physicians and employers to market Allergy & ENT Associates and their family of practices.
• Excellent verbal and written communication skills, with the ability to create compelling presentations and marketing materials.
• 50% travel required.

• Customer Service – knowledge of principles and processes for providing customer service and ability to support both internal and external customers.
• Organization – uses time efficiently, prioritizes, and plans work activities; is methodical and efficient in structuring tasks.
• Professional Maturity – separates emotional feelings from real issues; to objectively challenge beliefs and biases.
• Time Management – manages one’s own time and others’ time; shifts between activities or information sources effectively.
• Active Listening – gives full attention to others, asks clarifying questions, and does not interrupt.
• Inte…