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Mental Health Crisis Specialist - QMHP

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Integral Care-Austin, TX
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Mental Health, Crisis Counselor, Community Health
Salary/Wage Range or Industry Benchmark: 24.18 - 25.39 USD Hourly USD 24.18 25.39 HOUR
Job Description & How to Apply Below

Job Number: 25-12099

Job Summary

Psychiatric Emergency Services (PES) is a walk-in clinic that provides immediate interventions to persons experiencing a mental health crisis. Clients can meet with a counselor, discuss steps to keep themselves safe, meet with a prescriber for potential medication interventions, and obtain information about other programs that could be helpful for them. Individuals in psychiatric crisis are entitled to a timely evaluation and assessment when presenting to PES.

PES provides interventions to residents of Travis County in acute psychiatric crisis or at risk of serious deterioration. PES may continue to provide crisis stabilization support with individuals on a transitional, temporary basis until the crisis is stabilized and/or successful linkage to services and referrals have been made. The goal is to provide needed treatment in the community with a goal of lowering the number of inpatient hospital days, incarcerations, and the accompanying monetary cost to the community.

PES is in the process of expanding our services to be available 24/7 for the community and are looking for new team members to help us with our goal of providing crisis care 24/7.

Responsibilities

The Crisis Specialist QMHP - Office or Residential Based is responsible for ensuring the provision of recovery-focused, person-centered care with a trauma-informed perspective. This position operates in a dynamic environment, performing case management, assessment, and/or service coordination work based on the program's guidelines. Duties include providing continuity of care services, linking consumers and families to all needed resources, coordinating, monitoring, and updating services and consumer goals;

providing necessary skills training, assisting in crisis prevention, and/or providing community outreach. As a team member of crisis services, the QMHP coordinates crisis intervention tools to address client needs utilizing assessment, multidisciplinary coordination, and efficient clinically appropriate utilization of agency resources. Duties include collaboration with consumers, first responders, and community stakeholders to address immediate mental health crisis and plan for future crisis relapse prevention.

On-call responsibilities may be required depending on unit protocols. Regular, predictable attendance is considered an essential requirement for this position. Other duties may be assigned. The job may require a flexible work schedule.

Education
  • Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. Master's degree preferred.
License
  • Current and valid driver’s license and a clean driving record.
Experience
  • Crisis experience preferred.
  • Bilingual preferred.
Hours and Compensation

Full-Time. Workdays:
Sunday - Wednesday.

Work hours:

10:00 PM - 8:00 AM.

Salary: $24.18 - $25.39 an hour based on education plus an additional 10% crisis stipend. Position may be eligible for an additional shift differential pay.

  • Second Shift: $3.25/hour.
  • Third Shift: $7.25/hour.
  • Weekend Shift: $8.00/hour.
Why Join Us

Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. By joining our team, you will find rewarding work every day alongside people who have as much compassion as you.

Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits
  • Medical, Dental and Vision insurance
  • Generous vacation/holiday/sick leave
  • Life and Short-term/Long-term Disability Insurance
  • Employee Assistance Program (EAP)
  • 403(b) retirement account
  • Gold’s gym membership discount
  • Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

LPHA

QMHP

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