License and Permit Specialist

Working title:

License and Permit Specialist I

Class title:
License and Permit Specialist I

Posting No.: 0101-26

Opening Date: 01/07/2026

Closing Date:
Open Until Filled

Location:

EOT Bldg., 920 Colorado St., Austin, TX 78701

Class Code: 0171

FLSA:
Non-Exempt

Salary Group/Salary: B14, $45,000.00 - $47,000.04/yr.

Division:
Licensing

Number of positions: 4

Performs routine to moderately complex (journey-level) licensing duties for the Licensing Division. Work involves initial review, analysis, and input of licensing applications and fee payments; records maintenance; responding to customer and staff inquiries; disseminating information concerning agency programs and services; and may include training of new personnel. The License and Permit Specialist is responsible for maintaining and providing statistical data to the Licensing Manager.

Work requires frequent contact with the public, government officials, and department staff. Works under general supervision with limited latitude for the use of initiative and independent judgment. This position reports to the Licensing Manager. This is a hybrid position and not a 100% teleworking position.

• Receives, reviews, and processes incoming license applications and license renewals. Reviews documentation to ensure completeness, accuracy, and compliance with applicable statutes, rules, and policies. Inputs applications and fee payments and generates letters of incomplete applications and monitors as necessary. Issues licenses when all requirements are met.
• Reviews and processes outgoing and incoming correspondence for correction and completion.
• Provides administrative and technical assistance related to license and permit requirements to the general public, agency staff, and license holders; answers questions and explains licensing laws and rules; and supplies information regarding license and permit processing, policies, and procedures in a positive and professional manner in a way to instill confidence and trust.
• Prepares and maintains records associated with license applications.
• May participate in cost estimate, bill analysis, and other agency legislative and/or implementation teams.
• May participate in special projects of the division or agency.
• Complies with division and/or agency training requirements.
• Keeps management appropriately informed of ongoing activity and critical matters affecting the operational well-being of the agency.
• Demonstrates a spirit of teamwork offering positive and constructive ideas, encouragement, and support of other members of the team and division staff.
• Adheres to all TDLR Personnel Policies and performs other related duties as assigned or required to maintain agency and division operations.

• Graduation from a standard senior high school or GED equivalent is required.
• One (1) year of responsible administrative support experience which involved office practices and procedures is required. (Sixty (60) hours of college coursework from an accredited college or university may substitute for the experience requirement.)
• Experience issuing licenses, registrations, or certifications is preferred.