OAG - Child Support | Technology Contracts Dir; Director II | Director

OAG - Child Support | Technology Contracts Dir (Director II) | 26-0171

Director

Directs and manages the operations of the Technology Contracts Section of the Contract Operations Division. Work involves developing, managing and monitoring contracts that will help provide more efficient child support services and effective partnerships with vendors and internal partners; preparing staff assignments and work schedules to accomplish program goals and objectives; performing timely performance assessment of staff and establishing measurable goals and expectations for employees.

Work also includes identifying and monitoring training needs of staff and ensuring appropriate training is received; and establishing procedures to monitor quality of completed work and processes for performance improvement.

Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work‑life balance; developing hands‑on experience; and engaging camaraderie with their colleagues across the state. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law.

OAG employees enjoy excellent benefits along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

• Directs, plans, and organizes all activities of the Technology Contracts Section; provides direction, guidance and assistance to staff in program area.
• Develops contract management objectives consistent with management direction; develops contract performance standards, evaluates operations, and monitors and reports contract performance and compliance.
• Works closely with Division leadership to identify, define and assist with Section implementation of Division initiatives.
• Represents the Technology Contracts section on inter‑ and intra‑organizational work groups, task forces, and special projects.
• Plans, develops, recommends, implements, coordinates, evaluates and monitors policies, procedures, processes, problem resolution, and corrective action plans to ensure technology services are provided that support efficient child support services.
• Develops staff job descriptions and performance standards, recommends staff selections, transfers, reclassifications, and pay actions; develops staff goals and objectives, trains staff, and completes staff performance evaluations.
• Analyzes and compiles management information reports and project status reports for the Child Support Division management team; directs the preparation of budgets and provides final approval.
• Performs related work as assigned.

• Education:
  
  Graduation from high school or equivalent. Bachelor’s degree from an accredited college or university is preferred; experience in business, contract management, human services, information systems, or public administration may substitute for the required education on a year‑for‑year basis.
• Experience:
  
  11 years of full‑time experience in business, contract management, human services, information systems, or public administration; two of the total years’ experience must be in management, with the ability to direct and organize program activities.
• Knowledge:
  Office practices and administrative procedures; organizational behavior; principles and practices of public administration.
• Skills:
  
  Handling multiple tasks, prioritizing, meeting deadlines; effective oral and written communication; exercising sound judgment and effective decision making; receiving and responding to constructive feedback; working cooperatively in a professional office environment; providing excellent customer service.
• Other:
  Must work in person at assigned OAG work location; may be required to travel up to 5%; ability to work more than 40 hours as needed; lift and relocate 30 lbs.; OAG work schedule compliance; security and confidentiality of sensitive information.

• Two years of Child Support experience.
• Experience in an Information Technology environment.
• Knowledge of State Government operations.
• Ability to earn Certified Texas Contract Manager (CTCM).

To apply:

electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed; paper applications are not accepted. Applicants may be subject to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information is available at the provided URL.

THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER.

• Seniority level:
  Director
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Law Practice