Compliance Sr. Mngr, BNPL​/Credit Products

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This role will serve as the Business Unit Compliance Officer for the Consumer Credit organization responsible for 2nd line compliance advisory and oversight globally. This role will support business initiatives and priorities related to Pay Pal Buy Now Pay Later (BNPL) products. A core component of this role includes strong knowledge of applicable Federal requirements such as FCRA, ECOA, Reg Z, Reg B and UDAAP to provide compliance advisory support on new initiatives and oversight of core aspects of our Compliance program such as applicable issues, incidents, and regulatory changes.

This position is responsible for helping enable business priorities with sound compliance management practices and processes.

• Lead complex projects and problem resolution efforts related to risk management.
• Collaborate with teams to identify and analyze risks that may impact operations and assets.
• Develop and implement strategies for risk mitigation and compliance.
• Assess current business trends to inform risk management practices and improvements.
• Drive global process improvements through effective project management and stakeholder engagement.
• Foster close relationships across cross‑functional stakeholders and work collaboratively to enable compliant and customer‑centric solutions and experiences within the Consumer and Product leadership team.
• Define compliance requirements and ensure they are fully understood by stakeholders and integrated in product development lifecycle and roadmaps.
• Provide subject matter expertise regarding identifying, assessing, prioritizing, and managing compliance risk including issue and incident management oversight, risk assessment, reg change management and complaints monitoring.
• Partner with the business to understand their needs and assist in identifying and developing process and control improvements.
• Collaborate with team members in the identification and assessment of compliance risks associated with new products and services.
• Support the intake and review of Product related initiatives, including new products, enhancements, regional expansion and deprecation to ensure identification and mitigation of all risks and that regulatory requirements are met.
• Support ongoing and targeted compliance monitoring and/or testing, by regulators, internal audit, first line testers, and second line testers.
• Identify and influence action across potential areas of increased compliance risk, propose solutions to resolve issues, and provide guidance for future avoidance of similar issues.
• Provide regular updates and presentations to senior leadership on emerging risks, trends and regulatory changes impacting their products, services, and markets.
• Provide input into the development of risk and compliance reviews for senior leadership, noting key areas of focus and progress against established goals.
• Escalate timely and actionable information to key stakeholders.

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Experience in Compliance for financial services, banking, or payment systems, in supporting business partners through the various stages of product/process development, from ideation to launch.
• Experience in Compliance for Credit and Buy Now Pay Later products preferred as well as experience providing product specific compliance advisory support.
• Excellent ability to analyze risks in complex business processes and recommend requirements and controls to mitigate those risks.
• Demonstrated ability to build and maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
• Extensive experience in partnering with and counselling senior business clients, particularly in the context of a rapidly changing environment.
• Excellent presentation and project management skills with the ability to successfully work multiple issues at one time.
• High energy and creativity, an entrepreneurial spirit and the desire to work in a growing and…