Representative, Bankruptcy

USA Representative, Bankruptcy Country:
United States of America
** It Starts Here:
** Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities
** We Want to Talk to You!
**** The Difference You Make:
** The Representative, Bankruptcy is responsible for the handling all Bankruptcy accounts from inception to completion and for following federal, state and district guidelines as well as policies & procedures.
* Reviews and validates court documents, account data, and referrals to local counsel.
* Performs timely Bankruptcy functional servicing.
* Monitors court dockets for changes within the bankruptcy case.
* Reviews trustee websites for compliance with the bankruptcy plan.
* Refers litigation request to SC litigation team to submit accounts to outside counsel.
* Services Inbound calls via Intercept/Overflowing accordance w/ Quality Assurance (QA) requirements.
* Documents all account activity in the system of record.
* Ensures compliance with policies and procedures with the Fair Debt Collection Practices Act and Bankruptcy Code.
* Escalates risk issues identified to manager.
* Prepares Proof of Claim documentation for next level review and redacts servicing documents, including titles and contracts.
*
* What You Bring:

** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* H.S. Diploma:

- Required.
* Bachelor's Degree or equivalent work experience:
Business, Finance, or equivalent field.

- Preferred.
* 2+ Years Bankruptcy, Collections or equivalent experience.

- Required
* Ability to maintain confidentiality at all times.
* Ability to initiate collections process and communicate in an assertive, compassionate, respectful, and successful manner.
* Strong verbal and written communication skills.
* Must have a basic working knowledge of regulations and collection policies and procedures.
* Proficient organizational and time management skills.
* Ability to understand collection laws.
* Computer proficiency, including Microsoft Word skills and Excel, Internet, familiarity with collections software and programs.
* Strong customer service skills.
* Ability to maintain poise under pressure.
*
* Certifications:

*** No Certifications listed for this job.
** It Would Be Nice For You To Have:
*** Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
* Experience in Microsoft Office products.
** What Else You Need To Know:
** The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
** Base Pay Range:
** Minimum:$38,250.00 USDMaximum:$59,000.00 USD
** We Value Your Impact:
** Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.
** Risk Culture:
** We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
** EEO Statement:
** At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.…